Reliance Goes Electronic With Recharge In New Year

[silverline 0]

RIC/MR/2005/01

Reliance goes electronic with recharge in new year

* Almost instantaneous paperless transaction

* Can be done even while roaming

* Flexibility of denominations ranging from Rs55 to Rs1,100

DAKC (Dhirubhai Ambani Knowledge City), Navi Mumbai, January 04, 2005

In yet another first in the country's CDMA domain, Reliance Infocomm has launched an e-Recharge facility for its prepaid subscribers offering them with the flexibility to opt for denominations ranging from Rs55 to Rs1,100

With this, Reliance IndiaMobile (RIM) subscribers will be able to electronically recharge their prepaid accounts, almost instantaneously, with virtually any amount that suits their budget. They will also be able to top-up their accounts with micro recharges beginning with Rs55 without changing the validity of the original recharge.

The facility is already available at all Reliance WebWorld and Web World Express stores in major cities and will gradually be spread to other places and all the major retail outlets of the channel partner chain in about 1,500 cities and towns in the country.

Announcing the nationwide rollout of the novel product, S P Shukla, President - Wireless Products and Services, Reliance Infocomm said: "The e-Recharge brings in a great convenience and flexibility to the subscriber as they can choose any denomination that suit their budget and requirement."

"For instance, one can recharge his RIM account with Rs55 or multiples of even one rupee. It can be done even while roaming and there is always a recharge outlet near you, no matter where you are," he explained.

The Reliance e-Recharge works like this:

* The retailer on receiving the recharge request from the subscriber forwards the details - such as the denomination, the RIM number - to a prescribed number from his phone.

* The amount is then transferred to the subscriber account after the retailer authenticates it with his secure password.

* A confirmatory SMS lands on the subscriber's and retailer's phones in a matter of seconds.

The advantage for the retailer is that he saves on working capital and inventory cost on account of keeping a vast range of Reliance RCVs. From the customer's points of view, he now has the choice of going in for a paperless transaction - a growing trend in this information age.

Reliance Infocomm Ltd., a Reliance group company, is India's largest mobile service provider with over 9 million customers. Reliance Infocomm has established a pan-India, high capacity, integrated (wireless and wire-line) and convergent (voice, data and video) digital network, to offer services spanning the entire Infocomm value chain - infrastructure, services for enterprises and individuals, applications and consulting. The Reliance Group, founded by Shri Dhirubhai H. Ambani (1932-2002), is India's largest business house with total revenues of over Rs 99,000 crore (US$ 22.6 billion), cash profit of Rs 12,500 crore (US$ 2.8 billion), net profit of Rs 6,200 crore (US$ 1.4 billion) and exports of Rs 15,900 crore (US$ 3.6 billion).

Link to this above is : http://www.relianceinfo.com/webapp/Infocom...ease.jsp?id=106

[prakashkadam 1]

All said and done. But where is the facility. I queried Customer Care and they dont have idea about it. Webworlds dont have idea. Reliance media manager seems to be hasty in announcements. Is this the way the wannabe biggest Infocomm functions.

-prakash

[Alok 0]

I have tried it and it works. The dealer should have special machines similar to credit card ones. The same machine can recharge phones of all service providers.

Alok

[Puneet 0]

The facility is very much functional, only the retailer has to have his mobile provisioned for this service. The WW near my place has already stopped stocking paper vouchers and are using the e-recharge. Maybe this is happening at all WWs. However, they are using it in a very limited way - providing recharges only for paper voucher denominations - ever heard about flexibility - I guess NOT

[kams19 0]

not available in Vashi webworld and nerul webworld express

[prakashkadam 1]

will u pl. let us know, where it is available in Mumbai/Navi Mumbai, and how come CustomerCare(?) doesnt know abt it.

The facility is very much functional, only the retailer has to have his mobile provisioned for this service. The WW near my place has already stopped stocking paper vouchers and are using the e-recharge. Maybe this is happening at all WWs. However, they are using it in a very limited way - providing recharges only for paper voucher denominations - ever heard about flexibility - I guess NOT 

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[Sanay 0]

It has already been soft-launched.

It will be fully launched in a few days.

Thats what retailers in my place tell about.

[Puneet 0]

will u pl. let us know, where it is available in Mumbai/Navi Mumbai, and how come CustomerCare(?) doesnt know abt it.

WW @ Hiranandani Gardens, Powai.

And for the CC not aware about it, I guess the left hand doesn't knows what the right is doing at Reliance