HetalDP 947 Report post Posted October 22, 2010 After Complaining to TRAI Chirman the Following have been Approved and Implemented in TATA Tele Maharashtra and Mumbai and other Circle where it was not possible. ______________________________ Dear Sir, With reference to the complaint addressed to TRAI and further to our conversation, we wish to inform you that we have process to migrate all the products except Data services from Postpaid to Prepaid and vice-versa. However, the process for migration of Data products shall be implemented by next week. Further, we appreciate the valuable feedback given towards the services. For any further assistance please write to us at xxxxx@xxxx Thanks & Regards, xxxxxxxxxxx xxxxxxxx TATA Teleservices Ltd. 10 Share this post Link to post Share on other sites
kesav 127 Report post Posted October 22, 2010 Fantastic Hetal !! Great to hear TRAI chairman addresses customer complaints so promptly..... Kudos to you and TRAI chairman :clap: :clap: Share this post Link to post Share on other sites
amit.shippie 135 Report post Posted October 22, 2010 really great... kudos to hetal... Share this post Link to post Share on other sites
sougatadc 358 Report post Posted October 22, 2010 Good news in deed. Hetal, please tell me if it is now possible for me to migrate my postpaid Tata mobile number into a prepaid one? It is possible for a new handset from you to get registered against a prepaid number easily as you said. Share this post Link to post Share on other sites
keanu_reeves 1 Report post Posted October 22, 2010 What about the phones activated on that number will they be ported too? or we will be stuck with a dumb phone after we change plans from pre to post and vice versa due to MEID probs. Share this post Link to post Share on other sites
keanu_reeves 1 Report post Posted October 22, 2010 (edited) Hmmm. What will happen to our pre activated phones? what will they (TATA) do while converting Prepaid to post paid and vice versa. OR will we be stuck with a dumb phone after plan change or can we activate at prepaid and then transfer the Activated phone phone to post paid or vice versa? I am talking about MEID based handsets Hope you get my point. Edited October 22, 2010 by keanu_reeves Share this post Link to post Share on other sites
Genius 817 Report post Posted October 22, 2010 Gooooood ---- HP (+1 for the man behind the MASK) Share this post Link to post Share on other sites
me_saket 73 Report post Posted October 22, 2010 Postpaid to prepaid was avialble long time back, I my self is having converted postpaid mobile to prepaid... Even Photon+ was also avilable for post to pre (status : 6 month back).. but i refused. I thnik prepaid to postpaid not possible.. Share this post Link to post Share on other sites
Greatest 55 Report post Posted October 22, 2010 V for vendetta.. Awesome HP... Share this post Link to post Share on other sites
sougatadc 358 Report post Posted October 22, 2010 I had a talk with the Tata Exclusive Store here at our place (Bolpur, West Bengal) right now. The personnel told me that the migration process is not new, it was very much there. He even showed me a list of subscribers who have migrated from post-paid to prepaid during last month and were paid back the security deposit. He also informed that migration in data service (Photon Whiz) was also carried out before the Pujas. So, it is nothing new. It is already there. Anyways, everybody in the forum came to know about the news. That's good. Share this post Link to post Share on other sites
KAPILKDEV 68 Report post Posted October 22, 2010 Very good Share this post Link to post Share on other sites
aalok 442 Report post Posted October 22, 2010 indeed HP is transforming impossible things POSSIBLE & contributing to the community.. Share this post Link to post Share on other sites
kesav 127 Report post Posted October 22, 2010 I had a talk with the Tata Exclusive Store here at our place (Bolpur, West Bengal) right now. The personnel told me that the migration process is not new, it was very much there. He even showed me a list of subscribers who have migrated from post-paid to prepaid during last month and were paid back the security deposit. He also informed that migration in data service (Photon Whiz) was also carried out before the Pujas. So, it is nothing new. It is already there. Anyways, everybody in the forum came to know about the news. That's good. After Complaining to TRAI Chirman the Following have been Approved and Implemented in TATA Tele Maharashtra and Mumbai and other Circle where it was not possible May be in WB, this migration was there from the beginning. Share this post Link to post Share on other sites
sougatadc 358 Report post Posted October 22, 2010 we wish to inform you that we have process to migrate all the products except Data services from Postpaid to Prepaid and vice-versa. However, the process for migration of Data products shall be implemented by next week. May be in WB, this migration was there from the beginning. But the Tata Teleservices personnel in the letter (excerpt above) did not mention that they have just changed the policy, he mentioned that they "have process to migrate". That means it was there already. Saket from Nagpur (Hetal's same state) also migrated himself from postpaid to prepaid earlier (see post #8 above). So why are you pointing at WB as an exception? Share this post Link to post Share on other sites
rajanmehta 4,056 Report post Posted October 22, 2010 (edited) Good initiative for benefit of customers +1 Edited October 22, 2010 by rajanmehta Share this post Link to post Share on other sites
HetalDP 947 Report post Posted October 22, 2010 TATA Tele Maharashtra had Different Postpaid and Prepaid Server becase of the Post to Pre and Vice versa was not Possible, but from last 4 month they are doing Post to Pre on case to case basis but still not allowing Pre to Post since last 7 to 8 days they have started it. TTML ( Tata Tele Maharashtra Limited ) operates Maharashtra + Mumbai + Andhra Pradesh 1 Share this post Link to post Share on other sites
sougatadc 358 Report post Posted October 23, 2010 TTML ( Tata Tele Maharashtra Limited ) operates Maharashtra + Mumbai + Andhra Pradesh TTML operates in Andhra? IMHO it's not true. Check this. TTML and TTSL are different entities, registered separately in the bourses. They also offer different plans and tariffs in prepaid and postpaid. e.g. Pay Per Call is not available in TTML circle. I wanted to mention that when Saket from Nagpur could migrate long time back, it was surely available in Nasik also. I voted Hetal's post nonetheless, wanted to cheer up the positive move. Share this post Link to post Share on other sites
kesav 127 Report post Posted October 23, 2010 (edited) @sougatadc, sorry somhow I missed to read the post8 by Saket. At least urge to write to TRAI chairman should be appreciated and should encourage others in the forum to fight of cosumers' rights. Edited October 23, 2010 by kesav Share this post Link to post Share on other sites
parin 857 Report post Posted October 23, 2010 indeedly good work sirji keep it up Hetal Bhai Share this post Link to post Share on other sites
KanagaDeepan 1,084 Report post Posted October 24, 2010 All members are correct.. Hetal bhai, Sougatadc sir, saket ji.. 1) TTML is a listed company and hence no low-margin (read: mouth-watering plans like PPC) are allowed there.. 2) TTSL is different and more flexible and allows such conversions.. 3) Saket told me (in our first meeting) that once there was a CDMA operator in Mah&Mumbai. Later Tata bought them under the name TTML.. 4) TTML allows post to pre conversions only when customers threaten to leave TataCDMA.. 5) TTML doesn't allows Pre2Post, which I have seen many times in TataIndicom's official forum.. And now Hetal sir, took much effort to bring that Prepaid to Postpaid benefit to us in Mum&Mah circle.. Thank you sir for your great efforts and +1 for you.. Share this post Link to post Share on other sites
me_saket 73 Report post Posted October 24, 2010 Yes, Previosly, TTML was owned by Hughes Tele.com (India) Ltd. link. Hetal's effort are for PRE to POST. So i requset to modify, title of thread to "POST to PRE and vice versa" Share this post Link to post Share on other sites
