himanshu560043 0 Report post Posted October 28, 2010 Dear Friends, I have a Reliance Blackberry 8330 Curve running on CDMA Reliance India. I purchased this phone from Reliance in the month of December 2009 and at that time it was giving me access to data services through 1XEV but later after few months, it started fluctuating from 1XEV to 1X. I complained this to Rel and since then it has been permanently shifted down to 1X, although i get my mails and I can browse but still I am not getting as much speeds as that on 1XEV network. I live in Noida (DElhi NCR), so Rel network gives access to 1XEV as well. Please let me know what to do as REL says that BB Curve 8330 runs only on 1X network. Thanks in advance.... Share this post Link to post Share on other sites
Mufaddal 678 Report post Posted October 28, 2010 1xEV if u were getting high speeds means u were on evdo check up with reliance if ur evdo services are still active have u by any chance changed ur prl ?? dial *4357# and call button and see ur prl version if its version 4 or 5 Share this post Link to post Share on other sites
baskhit 1 Report post Posted October 29, 2010 I had the same issue, it has to be fixed in backend. Usually it shows 1XEV but whenever send/receive mails and browse it goes back to 1X. Escalate this issue again to Blackberry CC. Mine got resolved after 4 calls to CC in 5 days. First of all they won't understand the real problem, keep giving useless solutions to reset/battery pull etc. Share this post Link to post Share on other sites
sgiitk 32 Report post Posted October 29, 2010 I have one of Hitesh's 8330's. I was unable to get 1x in Karnataka, and am fine here in UPE. My son has a Saadikk htc Hero in Karnataka and is not getting 1x either. Since both of these are grey imports we shall not be getting EVDO in any case. By the looks of it Reliance seem to be having issues with data services in many regions. Share this post Link to post Share on other sites
baskhit 1 Report post Posted October 29, 2010 But after the issues got resolved, now I'm able to browse, send/receive mails via EVDO wherever available, other areas it works thru 1X. Share this post Link to post Share on other sites
MOBILE FAN 42 Report post Posted October 29, 2010 Hi Dr. Sahab, The 8330 - from you, is always on 1x and I have never seen 1xEV. Do I need to ask CC to do something here ? Or is it the PRL ? Share this post Link to post Share on other sites
aalok 442 Report post Posted October 29, 2010 official 8330 is 1xEV complatible (1x as well as EVDO) wherein imported handsets EVDO is nearly not possible.. Share this post Link to post Share on other sites
me_saket 73 Report post Posted October 29, 2010 how to change PRL from 1X <----> EVDO and vice versa. Share this post Link to post Share on other sites
himanshu560043 0 Report post Posted October 29, 2010 I had the same issue, it has to be fixed in backend. Usually it shows 1XEV but whenever send/receive mails and browse it goes back to 1X. Escalate this issue again to Blackberry CC. Mine got resolved after 4 calls to CC in 5 days. First of all they won't understand the real problem, keep giving useless solutions to reset/battery pull etc. Hi, Thanks for the reply friends. I escalated this matter with Rel guys and they got my PRL Version checked for BB which was PRL 4, so they asked me to visit BB Service Center in South Ex - Delhi and get the Handset replaced. I went to South Ex today and got the headset changed, my new Handset is having PRL 5 and it also shows 1XEV sometimes. But, it keeps on shifting between 1X to 1XEV, when I use data it rolls back to 1X, when data is not in use then it shows 1XEV. I don't know what to do Reliance, sometimes I feel it is real pain in *** Share this post Link to post Share on other sites
Mufaddal 678 Report post Posted October 29, 2010 Well your prl is evdo prl so no worries there probably your evdo service is de activated for some reason by reliance thats why u roll back to 1X when u try to use data complain to them Share this post Link to post Share on other sites
vikasmahajanz 33 Report post Posted October 29, 2010 simply ask CC to check whether A12Auth is actiavted on your number or not !! if not then ask them to take a request to activate it.... A12Auth is evdo activation in their technical language.... Share this post Link to post Share on other sites
himanshu560043 0 Report post Posted October 30, 2010 simply ask CC to check whether A12Auth is actiavted on your number or not !! if not then ask them to take a request to activate it.... A12Auth is evdo activation in their technical language.... Thanks all for the help. I contacted on CC today and asked them to check if A12Auth is activated on my phone or not.... But they seem very resistive in discussing any technical issues. They said they will check and no such thing named "A12Auth is activated" exists I guess now we need to be a technical engineer to have simple thing running like BB Share this post Link to post Share on other sites
aalok 442 Report post Posted October 30, 2010 please call RCOM's BB support team on *363 or if you can, please visit E-18, NDSE Part 2, South Extn. New Delhi (Blackberry Service Centre) for the issue.. Share this post Link to post Share on other sites
MOBILE FAN 42 Report post Posted October 30, 2010 Can we have the new PRL v5 ? Share this post Link to post Share on other sites
