Reliance Info to outsource bill collection

[niket 0]

Reliance Infocomm to outsource bill collection to India Post

• 2004-02-17 • In a bid to take on defaulters, Reliance Infocomm has begun negotiations with India Post for address verification and collection of bills from its mobile subscribers throughout the country.

This kind of outsourcing would also help minimise collection and administrative costs. At the same time, such a mechanism was also intended for subscriber convenience, especially those located in the smaller towns and rural areas, according to a leading financial daily. "We are still discussing the modalities," a Reliance executive reportedly said.

It appears Reliance Infocomm is keen to outsource bill collection to India Post. This is in view of India Post's network of 1.5 lakh offices spread across the most remote regions. The process would allow subscribers to deposit their bills with any of the post offices in the country. Indian Post, in turn, would forward the cheques directly to the service provider.

With unified licensing regime in place for telecom service providers, the company's subscriber base growth rate is expected to accelerate. Most of this growth, though, is likely to be powered by the non-metro cities and smaller towns. Reliance Infocomm felt the need to simplify the billing process in these regions.

So, what your comments on this news..! any hope.. about billing problems reduces by this.

[Chirag 5]

naah... i think they r just reducing their problems by outsourcing the bill collection centers and reaching out to more and more ppl.. so that ppl find it convenient enuf to pay at the nearest collection center!

If at all this headache is taken off from them, then its high time, they shud start focussing on improving their billing systems...

[Arun 795]

Hindustan Times 2004-02-17

In a bid to take on defaulters, Reliance Infocomm has begun negotiations with India Post for address verification and collection of bills from its mobile subscribers throughout the country.

This kind of outsourcing would also help minimise collection and administrative costs. At the same time, such a mechanism was also intended for subscriber convenience, especially those located in the smaller towns and rural areas, according to a leading financial daily. "We are still discussing the modalities," a Reliance executive reportedly said.

It appears Reliance Infocomm is keen to outsource bill collection to India Post. This is in view of India Post's network of 1.5 lakh offices spread across the most remote regions. The process would allow subscribers to deposit their bills with any of the post offices in the country. Indian Post, in turn, would forward the cheques directly to the service provider.

With unified licensing regime in place for telecom service providers, the company's subscriber base growth rate is expected to accelerate. Most of this growth, though, is likely to be powered by the non-metro cities and smaller towns. Reliance Infocomm felt the need to simplify the billing process in these regions.