swapnil05in 2 Report post Posted February 19, 2011 I am using Loop Prepaid Card since,January 2011 i am facing very big problem. On 11th feb Loop Mobile deducted Rs 20/- from my account i lodged a complaint but they still continued deducting Rs 20/- when i contacted to their Call centre they said you have activated Weekly Subscription by Internet, which is absolutely false since i am CA student so i dont get time for such thing and so i even did not use Internet, so how it can happen. Till now they have deducted total Rs 40/- from my account and i want that amount back into my account. First they said you will get call in 48 hours regarding this amount (statement by CC GUY “IF the service is activated from our side you will recieve UR refund back”) and you will get your solution but they are just making fool. Is there a way out of this problrm?I am thinking to give acomplaint to nodal office............ will it work in my favour? if not then ............. what next? plz help Share this post Link to post Share on other sites
commonman 228 Report post Posted February 19, 2011 send an sms for port out request. when they call, give them your problem. Share this post Link to post Share on other sites
Karthik R 246 Report post Posted February 20, 2011 Before escalating the issue to the nodal body try emailing their customer care - mobile.assist@loopmobile.in Nodal officer can be contacted on redressal.mum@bplmail.com Share this post Link to post Share on other sites
dinesh_c4 0 Report post Posted February 20, 2011 A similar thing is happening to me . They deduct 3 rs from my account daily for a VAS they call Unlimited songs . I had not subscribed to this service and when i ask for a refund the cc says " This service is not provided by us . It is provided by Hungama.Com . I should complain there " Share this post Link to post Share on other sites
sajokj 8 Report post Posted February 20, 2011 Loop is the worse operator in India. They are expret in looting common man's money, so be careful... Share this post Link to post Share on other sites
swapnil05in 2 Report post Posted February 20, 2011 I have finally decided to port out to MTNL mumbai (should i consider mtnl or docomo, please suggest) Share this post Link to post Share on other sites
sajokj 8 Report post Posted February 21, 2011 MTNL also have lots of issue. I find IDEa is is good. Share this post Link to post Share on other sites
