mastermunj 10 Report post Posted June 20, 2011 Hello All, Its been approx 9 months I've been using HTC Droid Incredible. It was working so very well without any problem at all until 4 days back it started re-starting on its own. Its not fallen, not done any ROM update, just regular app updates. I tried removing battery for few minutes and re-starting it back up which worked fine initially, but today, its been on loop spree it seems. It keeps restarting no matter what. I also tried safe mode booting but there also it restarts within seconds. Could anyone suggest what should I do further to come out of this problem? Share this post Link to post Share on other sites
dkaile 1,051 Report post Posted June 20, 2011 take all backup and do a factory reset... Share this post Link to post Share on other sites
mastermunj 10 Report post Posted June 20, 2011 (edited) I have taken apps / sms / contacts backup with Titanium backup 2 - 3 days back. Since phone is not starting up, is there any other way to take backup of apps / sms / contacts? will factory reset mean I will have to again get it programmed for reliance? Edited June 20, 2011 by Monji - The Master Share this post Link to post Share on other sites
m.khurana 17 Report post Posted June 20, 2011 yes,MEID will be restored after factory reset Share this post Link to post Share on other sites
mastermunj 10 Report post Posted June 20, 2011 Can I take backup before hard reset? I do not know how to take backup without booting the phone Share this post Link to post Share on other sites
mastermunj 10 Report post Posted June 20, 2011 Now I tried doing ClockworkMod Recovery Backup, but it gets stuck at "Can't mount /datadata/!", Phew! Share this post Link to post Share on other sites
dkaile 1,051 Report post Posted June 20, 2011 meid will not be restored after factory rest from inside the phone; a 2-3 days earlier backup should suffice. Share this post Link to post Share on other sites
mastermunj 10 Report post Posted June 20, 2011 Sadly I do not have early backup. I have nandroid backup before I had done root and 2.2 update. Will that restore meid? Share this post Link to post Share on other sites
mastermunj 10 Report post Posted June 20, 2011 Just did Factory Reset. Still same problem, it reboots within seconds before I could even unlock the slider. Share this post Link to post Share on other sites
drmadhu 87 Report post Posted June 21, 2011 There could be problem with battery connection Sent from my SCH-I500 using Tapatalk Share this post Link to post Share on other sites
mastermunj 10 Report post Posted June 21, 2011 What kind of battery connection problem could there be? I checked battery and it seems to fit perfectly without any gap between connectors. Share this post Link to post Share on other sites
dkaile 1,051 Report post Posted June 21, 2011 hope moisture or water did not seep into ur phone? Share this post Link to post Share on other sites
amit.shah 51 Report post Posted June 21, 2011 see this page there are various options to solve your problem including the one that worked for me at hope it helps... may be u can also try to contact your seller for help.. even i'm located in mumbai.. do pm me if u require any help.. Share this post Link to post Share on other sites
mastermunj 10 Report post Posted August 11, 2011 Thank you all for suggestions. I have tried followings so far: 1. Factory reset several times. 2. Tried using another battery. (Thanks for amit.shah for giving me his extended battery for checking). 3. Downgraded to Stock 2.1 with radio 1.0 (Thanks for Hitesh for guidance). Still problem persists and phone reboots when I try to use it beyond normal call and sms. I request experts to point me to right direction for resolving this issue. Share this post Link to post Share on other sites
amit.shah 51 Report post Posted August 17, 2011 downgrading was for meid restore.. right?? did u restore ur meid??? did u get any heads up for ur restarting problem?? Share this post Link to post Share on other sites
mastermunj 10 Report post Posted August 17, 2011 ^^ Yes, downgrading was for MEID restore, but could not do it since device reboots during pESN memory scan itself So far no solution for restarting problem. I am using Incredible for only phone and sms. Share this post Link to post Share on other sites
::Hitesh:: 1,763 Report post Posted August 17, 2011 ^^^ He was already on original meid, i just suggested him to try installing stock 2.1 and check for reboot issue. still no luck, looks like hardware problem Share this post Link to post Share on other sites
mastermunj 10 Report post Posted August 17, 2011 ^^ Nope, my Incredible does not have original MEID restored yet. It all begin with reboot problem that I started searching for MEID restoration process so that custom ROM can be flashed if OS is causing the problem. Share this post Link to post Share on other sites
bestbuddy1986 0 Report post Posted September 22, 2011 Yes factory reset works...my friends htc used to reboot...but he reset it..and now working fine.. Share this post Link to post Share on other sites
pradeep564 8 Report post Posted October 2, 2011 Is this resolved my friend, as i m buying an incredible for me Share this post Link to post Share on other sites
shreesh 406 Report post Posted July 27, 2012 I also faced similar problem but now it has been solved using PB31IMG Share this post Link to post Share on other sites
