smnrock 16 Report post Posted December 30, 2013 Aramex dont open on sundays... i always collect it from their hub located near leela palace... Share this post Link to post Share on other sites
slightee 5 Report post Posted December 30, 2013 Spoke to their CS today. Apparently, customs have released some of the packages. However, both my packages are still held by customs. Anyone got their packages dispatched from Mumbai? Share this post Link to post Share on other sites
maniac8828 24 Report post Posted December 30, 2013 Strangely they delivered the package to me yesterday late evening (Sunday) after sending them repeated mails and tweeting on the @ShopandShipIN. Thanks everyone for your suggestions Aramex dont open on sundays... i always collect it from their hub located near leela palace... Bro, sent you a pm. Thanks Share this post Link to post Share on other sites
::Hitesh:: 1,763 Report post Posted December 30, 2013 A Happy New year Mail for PPOBox !!Important Updates 12/30/2013 Dear Customers, Herein please find important updates to the PPO service and official compliance requirements. Certain requirements are made for customs clearance & security and KYC compliance.It is really important that these processes are followed for the timely delivery of your shipments.We thank you for your cooperation in advance and wish you a wonderful New Year 2014! Photo ID Proof For official purposes all customers are required to provide PPOBOX.com with their identity proof. This can be in the form of driver's licence, PAN card, passport, etc.Please send a photo copy or scan of your id to kyc@ppobox.comAccount holders not sending their ID proof will be discontinued.****The ID proof is required immediately for all customs clearance. For those customers with packages currently in transit we require your photo id in the next 24 hours for timely clearance of your shipments. Original Invoice Copy Henceforth all packages are required to have the original invoice in the package for customs clearance and value verification. Since some shippers / sellers may not include the invoice in the package, please email a copy of your purchase invoice to invoices@ppobox.comPlease include the package id in the subject line. The invoice copy must be received by us as soon as possible to avoid clearance delays.***Customers who currently have packages in transit must submit their invoice copies within the next 24 hrs for timely clearance of shipments.Once again, thanks in advance for your cooperation andHappy New Year 2014!Contact Us PPOBOXwww.ppobox.comTel: (+91) 022-40641090 Share this post Link to post Share on other sites
KTD 60 Report post Posted December 31, 2013 Everybody receiving mails from PPO asking for documents etc ... but they dont have clue on whats happening to the packages ... they keep telling we are trying out best ... Anybody's package shipped after 28th Dec from their NY hub ? Share this post Link to post Share on other sites
Manoj Patel 18 Report post Posted December 31, 2013 Yes, mine shipped from new york on 29 th December.. Sent from my XT907 using Tapatalk Share this post Link to post Share on other sites
maniac8828 24 Report post Posted December 31, 2013 (edited) Mine got shipped from NY on 25th Dec but no updates since then. Maybe hasn't reached India yet but late than normal :-( Edited January 2, 2014 by maniac8828 Share this post Link to post Share on other sites
basheerbr 18 Report post Posted December 31, 2013 <p>No issues Products Shipped from US , issue is Costums clearance in India</p><p> </p><p>Sent from my HTCONE using Tapatalk</p><p> </p><p> </p> Share this post Link to post Share on other sites
basheerbr 18 Report post Posted December 31, 2013 Hi, Kindly send us the authorization letter. Send the authorization letter in below mentioned format. I hear by authorize M/S ICC World Wide to clear the shipment on my behalf and pay duty applicable on my shipment. Your Sincerely, Name Address PPO Mailbox Number Contact Number Email Id Signature Regards, Team PPO Share this post Link to post Share on other sites
phonegeek 588 Report post Posted January 2, 2014 Latest update : Currently, we have kept all the packages on hold at our US Hub due to customs new requirements. Once we start shipping the packages from our US Hub, we will update you. Sent from my LG-LS970 using Tapatalk Share this post Link to post Share on other sites
maniac8828 24 Report post Posted January 2, 2014 Mine is showing In transit to India since 24th Dec. Not reached yet Date Time Location Service Area Details December 24, 2013 2140 NEWYORK SHIPMENT IN TRANSIT TO INDIA December 24, 2013 2020 NEWYORK SHIPMENT LEFT US HUB TO INDIA December 24, 2013 1420 NEWYORK SHIPMENT RECEIVED IN US HUB December 21, 2013 1807 NEWYORK AWAITING THE ITEM FROM SELLER December 21, 2013 1806 NEW YORK SHIPMENT INFORMATION RECEIVED Share this post Link to post Share on other sites
KTD 60 Report post Posted January 2, 2014 did anybody receive any [parcel post 23rd Dec from PPO ? Share this post Link to post Share on other sites
slightee 5 Report post Posted January 2, 2014 Anyone got their package released by customs? Share this post Link to post Share on other sites
SmartSamrat 109 Report post Posted January 2, 2014 my package shipped from us to india on 20th december still not recieved yet. i also send KYC application still no update yet. what is new custom rule??? Share this post Link to post Share on other sites
SmartSamrat 109 Report post Posted January 2, 2014 Kisiko Package mila he kya? mera 20th ko india me ship hua fir bhi nahi mila, mene KYC application and id proof bhi submit kiya he. har time ye log bolte he loads problem iske vajese 1 week aur lagega....!! Share this post Link to post Share on other sites
maniac8828 24 Report post Posted January 2, 2014 Received this today: Hi,This package has been given for clearance with the required documents.Once the package is cleared from customs, we will send you the invoice asap. Share this post Link to post Share on other sites
basheerbr 18 Report post Posted January 2, 2014 <p>I submitted I'd proof, invoice, authorization letter, no updation.</p><p> </p><p>Sent from my HTCONE using Tapatalk</p><p> </p><p> </p> Share this post Link to post Share on other sites
SmartSamrat 109 Report post Posted January 2, 2014 <p>I submitted I'd proof, invoice, authorization letter, no updation.</p><p> </p><p>Sent from my HTCONE using Tapatalk</p><p> </p><p> </p> i just contacted iccworldwide they told me we are trying our best but it will take more than 15 days more. Share this post Link to post Share on other sites
Manoj Patel 18 Report post Posted January 2, 2014 Some thing like these was happen around 4 months back if any one remember where package got stuck with clearance and at USA hub for more than a month.... Sent from my XT907 using Tapatalk Share this post Link to post Share on other sites
slightee 5 Report post Posted January 2, 2014 Me thinks they`re doing something fraudulent. My packages shipped thorough SnS have been received with correct duties charged. Both clear their packages thorough Mumbai customs. Don`t know why they`re having these problems! Share this post Link to post Share on other sites
Manoj Patel 18 Report post Posted January 2, 2014 sns is way bigger than iccworld, you can't compare sns to ppobox as they are backed by aramex, Customer care inform me this situation can last for more than 20 days... Sent from my XT907 using Tapatalk Share this post Link to post Share on other sites
SmartSamrat 109 Report post Posted January 2, 2014 Me thinks they`re doing something fraudulent. My packages shipped thorough SnS have been received with correct duties charged. Both clear their packages thorough Mumbai customs. Don`t know why they`re having these problems! aapka order kab US se nikla tha? Share this post Link to post Share on other sites
SmartSamrat 109 Report post Posted January 2, 2014 After so many mails and call finally Good News comes Good News Guys Got Call From ICCWORLDWIDE they told me 1 batch cleared custom today. Dispatching Product soon. Share this post Link to post Share on other sites
SmartSamrat 109 Report post Posted January 2, 2014 (022) 42468000 call on this number and confirm date of delivery. this number help me alot about my package. ppobox never respond me on time. Share this post Link to post Share on other sites
slightee 5 Report post Posted January 2, 2014 Me thinks they`re doing something fraudulent. My packages shipped thorough SnS have been received with correct duties charged. Both clear their packages thorough Mumbai customs. Don`t know why they`re having these problems! aapka order kab US se nikla tha? 23rd and 24th Dec Share this post Link to post Share on other sites