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HTC Handset Restarting - How To Debug?

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Hey Guys, I use HTC 3VO.

I am opened the above link from my mobile and since that time my phone is restarting..

As soon as the sprint screen comes it restarts..

I am not so much of pro..

Can you some help with step by step debug?

The phone is not rooted

Look forward for support

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Tried doing battery pull for a minute and then restarting?

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yeah did that..

Not helping..

Even tried removing SD card.. just in case.. but does not help

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Keeping that as a the last option..

dont want to lose data.. but if am unable to solve.. might do that..

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Hope someone gives you a solution. :)

Otherwise do a factory reset.

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I am very optimistic.. I am sure someone will help

btw, is there no step by step boot.. like we have in windows?

or a safe boot option?

suddenly I feel Bill Gates is a genius to provide those options.. :P

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--------------------------

Read a lot of forums... not much hopes

Did factory reset... keeping fingers crossed..

------------------------

Worked..

All data gone..

Thanks everyone for your attention..

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I am confident that factory reset will do the the trick. If possible take a back up of all the data and do the factory reset from recovery.

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Bablu bhai ab se data backup jarur karke rakhna. :)

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Luckily.. all data is backed up.. but in respective apps

sms in go and gmail

lancher in go

apps in apps monster

and so

but since phone was not rooted.. did not have a single one click back..

might have to get that done..

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Try to do a safe mode boot.

To go to safe mode, Press the menu button while turning on the phone and keep pressed until it completes boot. then uninstall the application. now i think it will work fine

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