pbananth 1 Report post Posted December 1, 2014 I raised SR. Thro mobile app. It is resolved within 3 days. Also got the message from reliance. S2 is not connecting and I am able to get at least 2 Mbs as per speed test. Thanks for everyone. Sent from my iPad using Tapatalk Share this post Link to post Share on other sites
vabs 81 Report post Posted December 1, 2014 (edited) I also got the message, but still on 1x so sent a mail custcare as SR is not raising right now thru instacare, will again try tomm thru insta care Edit : at last request thru insta care worked now its showing 3g n connecting also Edited December 2, 2014 by vabs Share this post Link to post Share on other sites
nishsuxx 193 Report post Posted December 8, 2014 Not sure if this been answered some place else, but Problem Statement: On RCDMA Prepaid, suppose I have 800 MB data valid for next 30 days, now if I recharge for say Rs 52, it will provide 500 MB and has 14 days validity. I know that the addition data balance will be appended and new limit will be 1300 MB. Will the new validity be next 30 days or just 14 days ? Share this post Link to post Share on other sites
vabs 81 Report post Posted December 8, 2014 sirji, if i am not wrong the validity will be just 14 days .. as they will only consider last recharge.. 1 Share this post Link to post Share on other sites
SUDYEcaZ 67 Report post Posted December 8, 2014 30 days Validity. Max time is considered 1 Share this post Link to post Share on other sites
mahesham22 3 Report post Posted March 10, 2015 Hi Vabs, I am facing the same issue. SMS sais, HSD already active, but getting only 1X data. Using HTC One E8. Instacare SR is not working. Can you tell me which email ID you used to send email? Share this post Link to post Share on other sites
commonman 228 Report post Posted March 11, 2015 In my case also EVDO data is not working. As per Instacare, EVDO is already active in the OMH SIM. I am using N919D. 1x data is working. If data is kept off, handset shows full signal in both EVDO and 1x. But not able to connect to EVDO data. Share this post Link to post Share on other sites
sanju_barc 51 Report post Posted March 11, 2015 In my case also EVDO data is not working. As per Instacare, EVDO is already active in the OMH SIM. I am using N919D. 1x data is working. If data is kept off, handset shows full signal in both EVDO and 1x. But not able to connect to EVDO data. Dear, shoot mail at broadband.relianceada.com Similar was the case with me, which got resolved after mailing to broadband department of Reliance. Share this post Link to post Share on other sites
Guru Gopal 589 Report post Posted March 11, 2015 (edited) Try to call 18602002011 ask for deactivation of EVDO on your number and take interaction id. Once you got the message that, your EVDO is deactivated wait for a day and activate EVDO by way of sending SMS. (postpaid and prepaid has different numbers) Edited March 11, 2015 by Guru Gopal Share this post Link to post Share on other sites
mahesham22 3 Report post Posted March 11, 2015 Thank you Guruji. Will try this. Share this post Link to post Share on other sites
vabs 81 Report post Posted March 11, 2015 Mahesh ji, mail id is : customercare@relianceada.com u can also try other friends solution i feel with reliance is always hit n miss scenario Regards Vabs Share this post Link to post Share on other sites
sanju_barc 51 Report post Posted March 12, 2015 sorry, its netconnect.broadband@relianceada.com for evdo related queries. Share this post Link to post Share on other sites
mahesham22 3 Report post Posted March 12, 2015 Thanks vabs. Actually, I found it through website. And already emailed twice I've also called on number Guru provided. Let's see, fingers crossed Share this post Link to post Share on other sites
mahesham22 3 Report post Posted March 16, 2015 Hi, This is my feedback post. I called the number Guru Gopal provided. They took my complain regarding evdo not working, and provided the complaint number. Before that I had already emailed them to the email address provided by vabs. For both, call and emailed I was provide with the different complaint numbers. I don't know which one did the trick, but in two days, my EVDO started working. Finally! Thank you very much everyone who helped me to get this solved. 1 Share this post Link to post Share on other sites
vakharia 23 Report post Posted May 29, 2015 For my Droid Maxx, I have sent SMS "HSD" to 55444 on Wednesday night. Data itself (1x included) is not working on my phone (Android 4.4). Today I visited the Reliance store to check the situation. The request is still under process as per their system information. Share this post Link to post Share on other sites
dave123 7 Report post Posted May 29, 2015 If 1x itself is not working, it's highly Doubtful if successful evdo activation will be of any help. If anything, it will only increase your pains once u try to change sim after evdo is activated. This is because many times, system will tell to disable HSD service first. Story is not over. Reliance people will completely disable your HSD PLAN meaning plan itself will become deactivated. Then even though they will activate evdo services, they will forget to again activate DATA PLAN. so, u will be using data @ INR 10/MB. That my friend is Reliance CDMA for you :-p Share this post Link to post Share on other sites
roxhit 0 Report post Posted July 16, 2015 when i send sms for prepaid it say ur request is under process but never activate it now what i do? Share this post Link to post Share on other sites
shreesh 406 Report post Posted July 16, 2015 when i send sms for prepaid it say ur request is under process but never activate it now what i do? Contact Reliance customer care or try from Reliance Instacare. Share this post Link to post Share on other sites
roxhit 0 Report post Posted July 17, 2015 when i send sms for prepaid it say ur request is under process but never activate it now what i do? Contact Reliance customer care or try from Reliance Instacare. i contact them and tell activate ,after that they said it activated but still i m not getting evdo signal ,i m using unlocked MTS ZTE AC2766 usb modem, i m getting only full 1x tower,but when i switched in evdo mode no tower it show. now again i send sms HSD TO 55333 But the same massage comes: Dear Customer, Your request for EVDO Service activation has been accepted and is under process. We will send confirmation after successful Service Activation. Time: 2015-07-17 20:44:53 what it means ,evdo still not activated?? kindly tell me? i have 1 gb data already but speed only 16 KBPs in 1x mode what i do? Share this post Link to post Share on other sites
sandeep07 32 Report post Posted July 17, 2015 When i send HSD to 55333 i received this msg " Dear Customer, Incorrect request entered. Please contact Customer Service on *333." What does it mean sent from my motorola droid turbo Share this post Link to post Share on other sites
nellorian 23 Report post Posted July 18, 2015 (edited) The same thing is happened to me also, but I gave a complaint through myservices login and it is activated. Edited July 18, 2015 by nellorian Share this post Link to post Share on other sites
amitnsonu 72 Report post Posted July 18, 2015 I have observed that at a given place and time, if we use reliance evdo in phone and data card, phone will give you more speed compared to data card. Anyone else notice this ? Share this post Link to post Share on other sites
Ankit220 0 Report post Posted October 25, 2015 activated successfully thanks Share this post Link to post Share on other sites
Praveen Ray 0 Report post Posted November 7, 2015 I bought a new prepaid OMH Reliance sim card 2 days back which I got activated and televerified through the salesperson. Now regarding EVDO, do I need to send the sms to 55333 through evdo supporting smartphone or can i send it through my dongle alone? Share this post Link to post Share on other sites
Mohit Kumaar 3 Report post Posted November 8, 2015 Send it using data card. It should work fine if your card supports messaging/ Share this post Link to post Share on other sites
