vakharia 23 Report post Posted June 3, 2014 Greetings! There have been posts in various threads which indicate that several users took Kitkat update on their Motorola phones (mainly Verizon devices) and 1x data has stopped working on Reliance CDMA. Suggestions such as changing the RUIM SIM card and trying a new SIM are workarounds and have already been made in other threads. I can consolidate a list of phones/ users affected by this upgrade and send it to my contacts in Motorola, who might be able to help resolve this issue from software perspective. So, if you have an issue with Reliance CDMA data, then please write in this thread if you can abide by the following: You have to be willing to install bug2go or some other debugging tool and send the bug report to Motorola if asked for. You have to be willing to participate in the troubleshooting exercise with Motorola, if required. I cannot promise anything at this stage, since this looks like a carrier specific issue. However, something in Kitkat has broken the functionality and that means Motorola can resolve the issue. It goes without saying, that for this to be prioritized, we have to have a large number of affected users. Please include following details: Carrier: Reliance CDMA (always) Version of OS: 4.4/4.4.2 Model: SIM: Kitkat upgrade method: OTA/ update by file using HoM script Issue: I will start with my dad's phone Carrier: Reliance CDMA (always) Version of OS: 4.4.2 Model: XT926 SIM: Normal SIM cut to mini form factor Kitkat upgrade method: update by file using HoM script Issue: 1x data worked fine on 4.1.2. After upgrading to 4.4.2, data stopped working. 3 Share this post Link to post Share on other sites
Abhishek Arora 0 Report post Posted June 3, 2014 i am facing problem in my motorola droid razr Maxx HD. since i had updated it i was not able to use mobile data. tough it is swithched on but mobile data services are not avilable neither i can see any icon of the active mobile data. though when i put a GSM sim card i can use mobile data. reliance customer care guys were not able to help since APN settings cant be edited in this phone. I have already hard & factory resetted my phone but was of no use. Hence I am in. Tell me what to do Carrier: Reliance CDMA Version of OS: kitkat 4.4.2 Model: Motorola droid RAZR Maxx HD SIM: normal cut sim to micro size Kitkat upgrade method: OTA Issue: no data after upgrade 4.4.2 but was able to use earlier in 4.1.2 Share this post Link to post Share on other sites
HarshaRim 0 Report post Posted June 4, 2014 after updating to Kitkat Reliance Data stops working but tata data will work fine u need get your meid registered or get modified sim but i dont think thiis is possible now as meid registration has been stopped by reliance Share this post Link to post Share on other sites
raju_a 31 Report post Posted June 4, 2014 @abhisek Try the new micro omh sim for cdma Share this post Link to post Share on other sites
faiqg 0 Report post Posted June 4, 2014 So, if you have an issue with Reliance CDMA data, Can other Kitkat update issues be added here? Share this post Link to post Share on other sites
st_7 138 Report post Posted June 4, 2014 Most of the phones not only Motorola, HTC(Sprint HTC One 2013), LG(G2) phones(I don't know about samsung) have stopped working with RUIM with the update of Kitkat. I don't know the reason. I thought LG has blocked it by dropping the RUIM capability in the modem itself, but if it is just Kitkat related issue(that effected every manufacturer handsets) then it will be an excellent news and may apply the solution(if you find) to all those handsets. Share this post Link to post Share on other sites
KESHAV_IS 28 Report post Posted June 9, 2014 i am facing problem in my motorola droid razr Maxx HD. since i had updated it i was not able to use mobile data. tough it is swithched on but mobile data services are not avilable neither i can see any icon of the active mobile data. though when i put a GSM sim card i can use mobile data. reliance customer care guys were not able to help since APN settings cant be edited in this phone. I have already hard & factory resetted my phone but was of no use. Hence I am in. Tell me what to do Carrier: Reliance CDMA Version of OS: kitkat 4.4.2 Model: Motorola droid RAZR Maxx HD SIM: normal cut sim to micro size Kitkat upgrade method: OTA Issue: no data after upgrade 4.4.2 but was able to use earlier in 4.1.2 I can help you with data on your device ..u need to pm me with your build version and your apn window screenshot. 1 Share this post Link to post Share on other sites
drmadhu 87 Report post Posted June 9, 2014 @keshav Also make thread for data use in kk Sent from my LG-LS980 using Tapatalk Share this post Link to post Share on other sites
Santosh Shetty 2 Report post Posted June 13, 2014 Insists on cdma micro sim ...do not use sims which have been cut to fit micro slot. My friend was having the same issue for last 15 days ...it got resolved today 1 Share this post Link to post Share on other sites
vakharia 23 Report post Posted June 16, 2014 I can help you with data on your device ..u need to pm me with your build version and your apn window screenshot. Are you willing to share the details? Insists on cdma micro sim ...do not use sims which have been cut to fit micro slot. My friend was having the same issue for last 15 days ...it got resolved today Thank you for this input. I will ask my dad to change the SIM, but probably he won't be able to obtain a micro-SIM since he has a pre-paid connection. Anyone else who has tried with micro-SIM? Please post results here. BTW: I have not been able to make any progress with Motorola so far. Share this post Link to post Share on other sites
prihir 53 Report post Posted June 16, 2014 Yes. Motorola electrify 2 worked with new pre-cuted micro sim which is provided by rcom Sent from my SCH-R830 using Tapatalk Share this post Link to post Share on other sites
Abhishek Arora 0 Report post Posted June 16, 2014 I got a micro sim issued by reliance world and now data is working fine. U just have to get a micro sim pre cut from reliance. Also initially I faced problems with connectivity with the new uim too but I registered a complaint with customer care and now its working fine. Share this post Link to post Share on other sites
ankurcshah 112 Report post Posted June 16, 2014 Dude so what Ig its a prepaid. You will get it. Dnt wry Sent from my SPH-L900 using Tapatalk 2 Share this post Link to post Share on other sites
nibin 17 Report post Posted June 17, 2014 I can help you with data on your device ..u need to pm me with your build version and your apn window screenshot. Are you willing to share the details? Insists on cdma micro sim ...do not use sims which have been cut to fit micro slot. My friend was having the same issue for last 15 days ...it got resolved today Thank you for this input. I will ask my dad to change the SIM, but probably he won't be able to obtain a micro-SIM since he has a pre-paid connection. Anyone else who has tried with micro-SIM? Please post results here. BTW: I have not been able to make any progress with Motorola so far. I had faced exactly same issue with my Motorola Droid Razr M after the update to kit kat. I bought a new OMH SIM card from reliance store. It was a normal sim but they cut it to micro for me. After inserting that sim, I got an option to add apn in the apn screen with a + button. I added an apn called rcomnet with username and password as my mobile no. After saving it and selecting that apn, in a couple of seconds my mobile got connected to evdo network and data started working. Also with my old sim I used to get a message saying that my sim was from an unknown source after power on. With the new sim, that message had disappeared. So I suggest you try a new sim and add rcomnet apn. Share this post Link to post Share on other sites
Manoj Singh Gaur 0 Report post Posted July 10, 2014 I have brout Motorola droid razr m with 4.4.2 kitkat, it is not working with reliance cdma data. even i have used new micro omh sim. can any body help me resolve this issue? Share this post Link to post Share on other sites
KESHAV_IS 28 Report post Posted July 10, 2014 I have brout Motorola droid razr m with 4.4.2 kitkat, it is not working with reliance cdma data. even i have used new micro omh sim. can any body help me resolve this issue?Try some different precut micro sim cards available in webworld. its already mentioned in previous posts that u need to try sim cards which are precut to micro by reliance. Share this post Link to post Share on other sites
venbab 26 Report post Posted July 11, 2014 I have brout Motorola droid razr m with 4.4.2 kitkat, it is not working with reliance cdma data. even i have used new micro omh sim. can any body help me resolve this issue? I also have the same handset with data working, see http://www.rimweb.in/forums/topic/35893-motorola-droid-razr-m-global/page-18#entry313146 for details. Share this post Link to post Share on other sites
gopaladari 0 Report post Posted August 1, 2014 Hi All, I too had the same issue after upgrading to KITKAT. It started working once I got my sim replace with Pre-Cut sim card. Thanks for the solution. Any one in Chennai with same issue and unable to get sim ? reply me back for help. regards. Share this post Link to post Share on other sites
Guru Gopal 589 Report post Posted August 2, 2014 But what about the persons using DOCOMO CDMA. is the OMH sim working earlier will work after up gradation. Anybody is there who using DOCOMO CDMA after up gradation if so, kindly share their experience Share this post Link to post Share on other sites
anvaralicp 11 Report post Posted August 2, 2014 Try adding apn rcomnet user name net password net, working for me Share this post Link to post Share on other sites
aalok 442 Report post Posted August 2, 2014 anvar saab, rcomnet is for reliance, whereas guruji asked about tata docomo cdma.. Share this post Link to post Share on other sites
anvaralicp 11 Report post Posted August 2, 2014 anvar saab, rcomnet is for reliance, whereas guruji asked about tata docomo cdma.. I too know that, but it started working for RCOM CDMA, may be it triggers some thing Share this post Link to post Share on other sites
drmadhu 87 Report post Posted August 2, 2014 @anvarji this apn adding option is works in Reliance in Perticular Omh sim, Tata may be differant, Share this post Link to post Share on other sites
shabbir2611 0 Report post Posted November 5, 2014 Hello Everybody Plz help me about Reliance CDMA data with XT907 i cant add APN on cdma RUIM but on GSM i can plz help me how can i add manually APN on XT907 While using CDMA RUIM? Share this post Link to post Share on other sites
drmadhu 87 Report post Posted November 6, 2014 @shabbir in perticular series of RUIM card have option for add apn. Change latesr ruim and try ur luck. Share this post Link to post Share on other sites
