vakharia 23 Report post Posted June 6, 2015 Mods: Please merge this with any appropriate thread - I could not find this information on RIMWeb.By default, on Motorola Verizon phones (such as Droid Maxx) cannot dial *228.You will get some "unrecognized SIM" error.If you have a rooted phone, then you can simply do this.1. Download terminal emulator app from playstore2. Once you have that installed, open it and the run the following command on the mobile itself. su pm disable-user com.motorola.setupwizard.phoneservice exit Now, you should be able to dial out *228. This does not guarantee that the phone will be activated on Reliance. If you get a message :unable to activate, then the next step is to call the customer care and lodge a complain. They will change settings on their end, which allow the activation (I am stating this based on personal experience). 1 Share this post Link to post Share on other sites
phonegeek 588 Report post Posted June 6, 2015 Nice info, Thanks for sharing. Share this post Link to post Share on other sites
aneeshmbabu 10 Report post Posted June 7, 2015 nice info to all Share this post Link to post Share on other sites
nellorian 23 Report post Posted June 7, 2015 I am unable to get it activated. Could it be with new sim or with existing sim, we should request customer care. Please give exact complaint to be made to C C Share this post Link to post Share on other sites
vakharia 23 Report post Posted June 8, 2015 Hi, You should put your new SIM in. Then after the above described 'hack', you would be able to dial. You will likely get a message stating "unable to activate". Head over to the online chat customer care and complain that after putting new SIM and dialing *228 I get "unable to activate". They will give you a complain reference number. Wait for one day. You should get a call on your alternate number soon. Share this post Link to post Share on other sites
varkey 51 Report post Posted June 10, 2015 Hi, You should put your new SIM in. Then after the above described 'hack', you would be able to dial. You will likely get a message stating "unable to activate". Head over to the online chat customer care and complain that after putting new SIM and dialing *228 I get "unable to activate". They will give you a complain reference number. Wait for one day. You should get a call on your alternate number soon. Can't you just activate it on some other CDMA handset and insert the SIM into the Moto handset once fully activated? I guess activation usually fails on most imported phones. Share this post Link to post Share on other sites
vakharia 23 Report post Posted June 11, 2015 Hi, You should put your new SIM in. Then after the above described 'hack', you would be able to dial. You will likely get a message stating "unable to activate". Head over to the online chat customer care and complain that after putting new SIM and dialing *228 I get "unable to activate". They will give you a complain reference number. Wait for one day. You should get a call on your alternate number soon. Can't you just activate it on some other CDMA handset and insert the SIM into the Moto handset once fully activated? I guess activation usually fails on most imported phones. Well, in my case, I did not have an option. I don't have anyone near my residence or at office who has a CDMA phone. This shows CDMA is dying its death in India. Share this post Link to post Share on other sites
amitnsonu 72 Report post Posted June 24, 2015 I also faced the activation problem on my droid maxx, but I simply went to reliance store which is 4-5 km from my residence and activated the number on a basic phone. Share this post Link to post Share on other sites
SmartSamrat 109 Report post Posted June 26, 2015 Help me How to remove such service to use *228 in samsung s4 Sent from my iPhone 6 using Tapatalk Share this post Link to post Share on other sites
vakharia 23 Report post Posted July 3, 2015 Help me How to remove such service to use *228 in samsung s4 Sent from my iPhone 6 using Tapatalk This is the Motorola sub-forum. I suggest you post this under 'Samsung' sub-forum. Share this post Link to post Share on other sites
sandeep07 32 Report post Posted July 5, 2015 Hi, You should put your new SIM in. Then after the above described 'hack', you would be able to dial. You will likely get a message stating "unable to activate". Head over to the online chat customer care and complain that after putting new SIM and dialing *228 I get "unable to activate". They will give you a complain reference number. Wait for one day. You should get a call on your alternate number soon. My Verizon moto e 2nd gen does not support *228 call, when i try to call msg displayed is "you can't dial this Number" i am on 5.1 lollipop os. sent from my motorola droid turbo Share this post Link to post Share on other sites
