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15 hours ago, vishalmcp said:

What about someone who had done multiple recharges of Rs. 303 earlier ? As per earlier 303 plan, it was giving 28 GB for 28 days (1GB/Day). But now 309 is offering 56 GB for 56 days (1GB/Day).

Well, it is a lesson learnt, that we should NOT do excess recharges to be in Queue. I have done Rs149x13 for one Jio number (later in first week of April done Rs999 to get SuSu offer as well). Forget the current better offer, I am NOT even getting the BOGO offer (which gives 1GB booster extra for those 13 recharges). The long term recharge is NOT as fruitful as I thought. So do recharges only when the need arises to NOT miss a better offer in the pipeline.

 

In other 2 numbers, I have done Rs999x2 in each no. There also I didn't get 10GB voucher as BoGo offer. That BOGO offer is looking like a bogus offer for me.

 

Jio's s/w system is seriously flawed, imho...

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Earlier queued recharges will have new validity ...so one should not worry

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4 hours ago, KanagaDeepan said:

Well, it is a lesson learnt, that we should NOT do excess recharges to be in Queue. I have done Rs149x13 for one Jio number (later in first week of April done Rs999 to get SuSu offer as well). Forget the current better offer, I am NOT even getting the BOGO offer (which gives 1GB booster extra for those 13 recharges). The long term recharge is NOT as fruitful as I thought. So do recharges only when the need arises to NOT miss a better offer in the pipeline.

 

In other 2 numbers, I have done Rs999x2 in each no. There also I didn't get 10GB voucher as BoGo offer. That BOGO offer is looking like a bogus offer for me.

 

Jio's s/w system is seriously flawed, imho...

I agree with you... changing plans every now & then is not a good strategy....

Regarding BOGO offer on 149, in my statements under upcoming plans it is only showing 2GB, nowhere information of BOGO offer.

Have you raised service request with Jio for not showing that 1GB extra booster ? 

Please let us know, as I might have to do the same when my Rs. 149 plan starts in my another number.

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2 hours ago, SUDYEcaZ said:

Earlier queued recharges will have new validity ...so one should not worry

you mean 303 plan will have 56 days validity ? In my statements under upcoming plans, validity for 303 is shown as 28 days only.

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4 hours ago, SUDYEcaZ said:

Earlier queued recharges will have new validity ...so one should not worry

I don't think so.. Forget the Rs303 recharge, which is still having 28 days validity only. But what about Rs999 one? It now has 90GB data with 90 days validity. But my Rs999 recharges (twice done on each number) done before March31,  are still showing 60 days validity (with 60GB data) ONLY.

 

The sw system of Jio is totally messed up, imho...

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1 hour ago, KanagaDeepan said:

I don't think so.. Forget the Rs303 recharge, which is still having 28 days validity only. But what about Rs999 one? It now has 90GB data with 90 days validity. But my Rs999 recharges (twice done on each number) done before March31,  are still showing 60 days validity (with 60GB data) ONLY.

 

The sw system of Jio is totally messed up, imho...

When your 999 recharges become effective ..it will be with 90 days 90GB...

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2 hours ago, vishalmcp said:

you mean 303 plan will have 56 days validity ? In my statements under upcoming plans, validity for 303 is shown as 28 days only.

Yes....initial 303 will have only 28 days validity(it is part or SSO offer, 90 days + 28 days)

any subsequent recharges of 303 will give 56 validity

this is confirmed with CC also updated in FAQ on website....

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Attach screenshot should clear things 

Screenshot_20170712-092433.png

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41 minutes ago, SUDYEcaZ said:

Yes....initial 303 will have only 28 days validity(it is part or SSO offer, 90 days + 28 days)

any subsequent recharges of 303 will give 56 validity

this is confirmed with CC also updated in FAQ on website....

Thank you.... have just gone through the FAQ & they have mentioned that... So that means 303*3 was earlier giving total data of 84 GB with total validity of 84 days & now same will give data of 168 GB with validity of 168 days... correct ? Hope so things happens seamlessly without any service requests. :):)

Edited by vishalmcp

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7 hours ago, SUDYEcaZ said:

Attach screenshot should clear things 

Screenshot_20170712-092433.png

Thanks for the information.

This shows that unlike others Jio is not Rigid but considerate and values its loyal customers. Otherwise people like me who have done multiple recharges of ₹303/- would have been stuck with 28 days validity.

7 hours ago, vishalmcp said:

Thank you.... have just gone through the FAQ & they have mentioned that... So that means 303*3 was earlier giving total data of 84 GB with total validity of 84 days & now same will give data of 168 GB with validity of 168 days... correct ? Hope so things happens seamlessly without any service requests. :):)

The first 303 recharge will give 28 days (28GB) - as it has also provided 90 days Summer Surprise. Whereas 2nd recharge onward ₹303/- or ₹309/- will give 56 days (56GB) validity per recharge now. In short 303*3 will be 28 + 56 + 56 = 140 days (140GB) + 15GB (5GB*3) additional if applicable.There is also additional 5GB data benefit associated with every ₹303/- recharge done before 31st March 2017.

So its all win win situation.:thumb:

Edited by LTE4G
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16 hours ago, KanagaDeepan said:

I don't think so.. Forget the Rs303 recharge, which is still having 28 days validity only. But what about Rs999 one? It now has 90GB data with 90 days validity. But my Rs999 recharges (twice done on each number) done before March31,  are still showing 60 days validity (with 60GB data) ONLY

For the first Recharge you will get 60 days (60GB) + additional data if applicable as it has also provided Summer Surprise (90 days) - there after 2nd recharge onwards ₹999/- will provide 90 days (90GB) (current offer) + additional data if recharged before 31st March 2017.

Today my ₹303/- first Recharge has become active and also got 5GB additional data which appears in My Plan as well as can be checked by swiping up on the balance tab. See below.

IMG_20170719_072646.thumb.jpg.7e17e62055f437f62e96b537fc79e0ea.jpg

IMG_20170719_072723.thumb.jpg.cab0ad7b312bdca9bc0bf0c1585484d6.jpg

My next ₹303/- Recharge which will come into effect on 16th August shall have 56 days validity (56GB) + 5GB additional as promised by Jio & so on.

Imho the only sufferers are those who did multiple ₹149/- recharges (like I did ₹149/- x 3 for my wife). I think this plan is purely for voice user & not intended for data user. Although 2GB seems sufficient for Whatsup users.

Edited by LTE4G

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20 hours ago, SUDYEcaZ said:

When your 999 recharges become effective ..it will be with 90 days 90GB...

May be.. But it is NOT showing so in My Statement as well... My first recharge of Rs999 has already started with 60GB for 60 days (NO BOGO benefit). My second recharge of Rs999 also shows just 60GB for 60 days in My Statements. First everything was clear in MyPlans. Later it was messed up and shown in "My Statement" only. Now, even "My Statement" is incomplete (with 60 days for second Rs999 recharge and NO BOGO offer details). That's why I am repeating, "Jio's SW system is TOTALLY MESSED UP".

5 hours ago, LTE4G said:

For the first Recharge you will get 60 days (60GB) + additional data if applicable as it has also provided Summer Surprise (90 days) - there after 2nd recharge onwards ₹999/- will provide 90 days (90GB) (current offer) + additional data if recharged before 31st March 2017.

Today my ₹303/- first Recharge has become active and also got 5GB additional data which appears in My Plan as well as can be checked by swiping up on the balance tab. See below.

 

 

My next ₹303/- Recharge which will come into effect on 16th August shall have 56 days validity (56GB) + 5GB additional as promised by Jio & so on.

Imho the only sufferers are those who did multiple ₹149/- recharges (like I did ₹149/- x 3 for my wife). I think this plan is purely for voice user & not intended for data user. Although 2GB seems sufficient for Whatsup users.

Good that, you have got 5GB additional data as part of BoGo offer. But I didn't get any in all three Jio numbers (2 with Rs999 and one with Rs149). Rs149 recharge was promised to have 1GB extra as BOGO offer and 10GB in case of Rs999 recharges. But all of a sudden, I got 10GB voucher for that 149 recharged number as I started to use it on my Samsung C9 PRO.

596eeaea22aaa_00149.thumb.jpg.6adbe899f4b7bdc248b98714718096c7.jpg

596ef17695167_0170Stmt.thumb.png.cf3a3aab0f92e6e68676c2a7722d1057.png

So this Jio number recharged with Rs149 got 10GB Samsung offer this month and NO 1GB BuyOneGetOne offer as promised.

----------

596eeaf19c11d_01999x1.thumb.png.d3943799ce010ea2f02d4f0f0bad07a1.png

596ef17f3485c_0370Stmt.thumb.png.1e43d937fd8324f0086965e0e5c50e62.png

-------- Another Rs999 recharge summary --------

596eeaf8efc3b_02999x2.thumb.jpg.1771d328569916f4f5d5cbc78c7a52a0.jpg

596ef17ac89a2_0270Stmt.thumb.png.0eb571b23f035894289a6f0aba42e507.png

Both Jio numbers with Rs999 recharges, doesn't have 10GB extra BOGO data as promised. Both numbers have another Rs999 recharge in queue. But that second recharge's validity is shown as 60 days only and NOT 90 days in "My Statement".

 

I am NEITHER saying Jio is cheating NOR am hungry for huge amounts of cheap data... But what I am saying is, "JIO's SOFTWARE SYSTEM IS TOTALLY FLAWED"...

 

EDIT 1:-

Added Recharge Summary of all those numbers showing date of recharges...

 

EDIT 2:-

The number in which 149 Recharge was done and 10GB booster is active (as per MyJio app), Data stopped working after the 2GB was exhausted. NO, that 10GB is NOT yet activated and even though that is showing in Data balance..

 

So I am wrong in saying Jio's SW as flawed, IT'S TOTALLY DUCKED UP ACTUALLY (U know what I actually meant)..

Edited by KanagaDeepan
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Ref: Karnataka Circle

JDDD 399 "Adv. Recharge" done on 15-July-2017 [Rs. 50/- Cashback via JioMoney, Queued]; DDD 309 validity Expired today [20-July-2017; 06.37AM].

JDDD 399 came into effect with validity up to 12-Oct-2017 [84 days], no issue

Happy with Jio, no multiple Recharges!

 

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9 hours ago, Hejmady said:

Ref: Karnataka Circle

JDDD 399 "Adv. Recharge" done on 15-July-2017 [Rs. 50/- Cashback via JioMoney, Queued]; DDD 309 validity Expired today [20-July-2017; 06.37AM].

JDDD 399 came into effect with validity up to 12-Oct-2017 [84 days], no issue

Happy with Jio, no multiple Recharges!

 

do we still get Rs. 50 cashback for recharging plans through Jio Money ?

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7 minutes ago, vishalmcp said:

do we still get Rs. 50 cashback for recharging plans through Jio Money ?

No. It has been discontinued.

But you can encash already earned ₹50/- Cashback voucher till 30th September 2017.

On 19/07/2017 at 10:50 AM, KanagaDeepan said:

NO, that 10GB is NOT yet activated and even though that is showing in Data balance..

Although it is showing that you can avail 10GB (Samsung offer) but it will only get activated with recharge of ₹309/- or higher & not ₹149/-. It will appear under my vouchers as add on after recharge of ₹309/- or higher and thereafter will have to manually enable/activate it by selecting recharge option in my vouchers to use it. Check "Samsung offer" details under Faqs for clarification.

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17 minutes ago, LTE4G said:

Although it is showing that you can avail 10GB (Samsung offer) but it will only get activated with recharge of ₹309/- or higher & not ₹149/-. It will appear under my vouchers as add on after recharge of ₹309/- or higher and thereafter will have to manually enable/activate it by selecting recharge option in my vouchers to use it. Check "Samsung offer" details under Faqs for clarification.

OH, come on bro... I know all these and I have done Rs99 prime + Rs149x13 (during March2017) + Rs999 (during April first week to get SuSu 100GB offer) + Rs399 DDD (84 days 1GB per day) on that particular number already (validity now upto 5th Jan 2019 <<If that 999Rs validity is 3 months>> I think).

 

I got the 10GB voucher on MyVouchers. Then I claimed it and it is showing in my jio app, after the scroll as well. But I just can NOT use it (I have exhausted the 2GB already). Anyway I didn't get 1GB extra data of BOGO offer as well.

 

Jio's SW System is totally ducked up, for all my 3 jio numbers...

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1 hour ago, KanagaDeepan said:

OH, come on bro... I know all these and I have done Rs99 prime + Rs149x13 (during March2017) + Rs999 (during April first week to get SuSu 100GB offer) + Rs399 DDD (84 days 1GB per day) on that particular number already (validity now upto 5th Jan 2019 <<If that 999Rs validity is 3 months>> I think).

 

I got the 10GB voucher on MyVouchers. Then I claimed it and it is showing in my jio app, after the scroll as well. But I just can NOT use it (I have exhausted the 2GB already). Anyway I didn't get 1GB extra data of BOGO offer as well.

 

Jio's SW System is totally ducked up, for all my 3 jio numbers...

One of my friend had SuSu offer yesterday night. He had done recharge of Rs. 149 earlier, in the morning his 149 plan got activated & he got the BOGO offer also.

He is getting 3GB in total for 28 days.

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2 hours ago, vishalmcp said:

One of my friend had SuSu offer yesterday night. He had done recharge of Rs. 149 earlier, in the morning his 149 plan got activated & he got the BOGO offer also.

He is getting 3GB in total for 28 days.

Well, that is the MAIN issue I am reporting.. If they didn't add BOGO offer for ANY number, then it was mistake from their side and can be rectified easily. But if the BOGO offer is activated for many, BUT NOT ACTIVATED FOR SOME RANDOM people, then surely their SW system is totally ducked UP, imho...

 

4 hours ago, LTE4G said:

Although it is showing that you can avail 10GB (Samsung offer) but it will only get activated with recharge of ₹309/- or higher & not ₹149/-. It will appear under my vouchers as add on after recharge of ₹309/- or higher and thereafter will have to manually enable/activate it by selecting recharge option in my vouchers to use it. Check "Samsung offer" details under Faqs for clarification.

OK. Let me show you where the 10GB offer was applied as below..

pg0.thumb.jpeg.f9f8851c86a411a98d7b63adff1dda37.jpeg

-----

Now, let me show the original 2GB got exhausted and 10GB pack is NEVER used (image up and down below)

pg1.thumb.jpeg.e79c6ef6d2d82f9369be3cab59729773.jpeg

--------------

Now, let me show that BOGO data is NOT added to my current plan as below...

pg2.thumb.jpeg.1824a815d071a7760463840918414521.jpeg

-------------

The date on which I have recharged prime and other Rs149 recharges are shown in my previous posts... [1] So I have 10GB data booster applied in my plan, which I CAN NOT use. [2] No BOGO offer for the recharge(s) done on March 2017 for some jio numbers (mine is an example)..

 

Once again, I am NOT saying Jio is cheating -- because they have been giving 100s of GB even for freeloaders, hence giving 1GB extra for paid customer will be no issue for them. But what I am trying to say is their SW system is totally ducked up..

 

The thing which happened to me today, can happen to anyone in coming days and it is TOTALLY out of their control, which is the sad thing.

 

So friends, NEVER EVER do advanced recharges in Jio...

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8 hours ago, KanagaDeepan said:

But what I am trying to say is their SW system is totally ducked up..

Yes ! you are absolutely right. I also didn't got 1GB Extra against my wife's ₹149/- recharge (had done ₹99 + ₹149*3 during March & ₹303 in April for Summer Surprise). After the Summer Surprise got over on 19th July the ₹149 recharge got activated for 28 days (till 16th August) instead of ₹303 as expected and ₹149*2 & ₹303 is showing queued under My Statement. So the recharges are getting activated chronologically as was the order of recharges.

I remember that 1GB extra for ₹149 was announced later after 25th March so who ever recharged after that may get it directly whereas other users who ever recharged before that may have to approach customer care to get it added manually (Software glitch as pointed out by you).

See my wife's recharge history below and the Plan balance info also - 1GB extra is shown against my third ₹149 recharge which is done after 25th March & not against my earlier recharges.

59710de882b50_Image2.png.abd9fcfeecaf283cb59e591bd34517f6.png

59710dd9d3af3_Image1.png.937bbbd727a73df752dce707652bcc61.png

Further Jio did announce to pass on the extra benefit (current validity) for ₹303/₹309 or higher candidates but neglected ₹149 users (could have increased either bonus data or validity). Seems they want to discourage ₹149/- customers.

Update (21st July) : Called customer service today morning and was assured that my case is escalated & 1GB extra will be added to my account in 48 hours. Let's see.

Edited by LTE4G
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Exactly @LTE4G you are right.. Yes, extra 1GB is seen on other 12 recharges of Rs149, in that number. May be they are trying to say that BOGO offer is for one week only 25th March to 31st March only. The one who have enthusiastically recharged earlier are all ULLUs.. So once again, this proves that "NEVER EVER DO ADVANCED RECHARGES FOR JIO". Now I wonder what is stopping my 10GB booster data.

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15 hours ago, vishalmcp said:

do we still get Rs. 50 cashback for recharging plans through Jio Money ?

I had a Rs.50/- "Discount-voucher" (Cashback) from earlier DDD 309 Recharge via JioMoney & the validity was 30-Sept-2017. Applied the same for JDDD 399/- Recharge via JioMoney and my effective Recharge became Rs.349/- [399-50].

I didn't get any Cashback-voucher for JDDD 399/- Recharge, I presume Jio no longer offers Cashback!

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1 hour ago, KanagaDeepan said:

Exactly @LTE4G you are right.. Yes, extra 1GB is seen on other 12 recharges of Rs149, in that number. May be they are trying to say that BOGO offer is for one week only 25th March to 31st March only. The one who have enthusiastically recharged earlier are all ULLUs.. So once again, this proves that "NEVER EVER DO ADVANCED RECHARGES FOR JIO". Now I wonder what is stopping my 10GB booster data.

Advance Recharge is an excellent feature introduced by RJio, provided we restrict it to only one [not multiple]

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1 hour ago, Hejmady said:

Advance Recharge is an excellent feature introduced by RJio, provided we restrict it to only one [not multiple]

Yes you are right. Since Jio keeps pouring new lucrative offers doing multiple recharges prevents us in availing new offers immediately.

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On 21/7/2017 at 1:17 AM, LTE4G said:

Update (21st July) : Called customer service today morning and was assured that my case is escalated & 1GB extra will be added to my account in 48 hours. Let's see.

OK ! Jio credited 1GB extra data (BOGO offer on ₹149/- plan) as promised by the Customer care (promptly). See Screenshot below

Screenshot_20170723-010617.thumb.png.54cf72767b9860b9b0effba01db9906e.png

Yes Jio is not only listening but acting promptly too (as in my case).:thumb:

So those who have not received BOGO data should immediately call Jio and get it.:cheer:

Edited by LTE4G

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I had recharged for 149 and then again for 499. The 499 SSO got expired and 149 came into effect which I was not aware of. I used up all the balance. I now have a 499 and 309 plans in queue but have no data until the 149 plan expires in 20 days. CC is  not willing to activate the queued plans saying its not possible. So if you recharge for 999 with 3 months validity and use up all the data in the first months itself, you have to wait for another 2 months to for the next plan to get activated. You can do booster recharges but they are not cost effective.

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