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arunchand

R Connect

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hi,

i got a new prepaid connection three days ago and tried connecting .(handset LG RD5130) datacable -LG

and it says username and password is invalid.i called up reliance customer care and they told me that my registratioin form has not been updated.

then i inquired the reliance webworld where i bought the handet and the datacard....and they told me that the server was down so that they cudn't process the form.i don't think so.. that was a genuine reason ...and i'm really upset with the way they answer my queries.can any one help me out with this issue plz.

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It looks as though you are not yet a 'verified' customer of Reliance yet as they haven't 'uploaded' your CAF to their system yet. I'm not sure whether they require the CAF to be registered before R-Connect can be activated as I guess Prepaid connections should be pre-activated with R-Connect. Are you sure you entered the user/pass in the right format ? (93xxxxxxxxx:93xxxxxxxx)

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