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Hello everyone,

I have some very unusual problem with my SIM or my phone. The problem is that my Jio sim(on roaming) doesn't support volte in my Moto Z but when I insert it in someone else's phone, it shows the volte functionality. The weird thing is that when I insert some other Jio SIM into my Moto Z, I get Volte support. I have tried this with multiple Jio SIM cards as well as multiple mobile phone with all right settings. It appears as if somehow my phone and my jio sim is not compatible. But I don't know how could it be possible. Can someone explain this to me please.

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With your sim inserted in the handset Open Sim toolkit and select "Home IMSI". 

Or

Just get Sim replaced.

Edited by LTE4G

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It's better you visit a Jio store and get the SIM replaced. 

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Have you ever put this SIM in an iphone? Resetting the phone while SIM is in the phone might solve this.

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