mywebid 21 Report post Posted February 7, 2018 ChorCom balantly refusing to comply with Trai Order to refund balance https://telecom.economictimes.indiatimes.com/news/trai-pulls-up-rcom-for-trying-to-pocket-pre-paid-balances/62808816 Hajam nahin hoga... Share this post Link to post Share on other sites
mkp101 2 Report post Posted May 7, 2018 On 1/19/2018 at 6:43 PM, nitink said: Trai Directs RCom to Refund the Unspent Balance of Prepaid and Postpaid Users by February 15 The Telecom Regulatory Authority of India (Trai) today directed Reliance Communications (RCom)to refund the unspent balance of prepaid mobile subscribers and security deposit of postpaid subscribers pursuant to the closure of 2G GSM, CDMA and discontinuation of voice services in all the licensed services areas. RCom closed its 2G services in eight circles and CDMA services in nine circles. ............................................ source They have still not refunded my security deposit. All their helplines are now non-existent or they just keep on ringing. Please can anyone tell me any alternative numbers or methods to contact them? And has anyone else got their security deposit back?? Please Help! Share this post Link to post Share on other sites
csmart 472 Report post Posted May 14, 2018 On 5/7/2018 at 4:11 PM, mkp101 said: They have still not refunded my security deposit. All their helplines are now non-existent or they just keep on ringing. Please can anyone tell me any alternative numbers or methods to contact them? And has anyone else got their security deposit back?? Please Help! Raise issue on pgportal and also on TRAI twitter handle 1 Share this post Link to post Share on other sites
mkp101 2 Report post Posted August 24, 2018 (edited) On 5/14/2018 at 10:33 AM, csmart said: Raise issue on pgportal and also on TRAI twitter handle Thank you so much for your wonderful suggestion. I filed a grievance on the Pgportal and got a quick response (within a week) from those concerned. I received an email from a rep of Reliance ADA, who asked me to provide my general bank details in order to process my refund. He also said it might take a month for the refund to be transferred. A month passed by and nothing happened. After sending them reminder emails at least twice over a period of 2 weeks, did I finally receive my deposit refund at the end of July. Once again, thank you for all the help. Edited August 24, 2018 by mkp101 1 Share this post Link to post Share on other sites
faiqg 0 Report post Posted December 30, 2018 I have missed the deadline to port my age old number from reliance. Is it still possible to retain the number and move to another provider? Share this post Link to post Share on other sites
