abhay 0 Report post Posted October 19, 2005 RESPONSIBLE USAGE POLICY Sify Ltd. invites all subscribers to follow the responsible usage policy given below. Background: The Internet is the largest shared network in the world enabling people to communicate with each other and access information. In such a diverse environment it is critical that users follow a shared code of conduct which is specified by the various sites. The shared code of conduct is also applicable not only to content but also to subscribers accessing through their respective access providers. The Responsible Usage Policy seeks to ensure that broadband access is affordable to the largest number of people and provides a satisfactory value based service level. The code seeks to ensure that users who have extremely heavy usage do not reduce the quality of service to other subscribers by choking the bandwidth pipes. (This is equivalent, to a resident in an apartment block using excessive water thereby denying others their fair share while paying exactly what others pay). For heavy users therefore we recommend moving on to the data transfer range of service plans which provide dedicated speeds and enable them to meet their download requirements. Policy : For those heavy users who however continue to remain on unlimited products the following rate shall apply : Usage on unlimited service packs will be considered as one calendar day or 150MB in a day whichever is earlier. If the usage exceeds 150 MB in a day, one day in validity will be reduced for every 25 MB of usage beyond 150 MB. This is explained in detail as follows : * * Upto 150 MB utlisation in each day…..No deduction of days validity For every 25 MB utilisation beyond 150 MB within each day, one days validity will be reduced. This policy is applicable from 8 am to 10 pm currently and will come into effect from 9th June 2005. Please note that this is applicable on a daily basis. Hence if on any one day the user has used the normal 150 MB plus an additional 25 MB then the pack validity in number of days will be reduced by 2. However on the next day if the user has used less than 150 MB then only the normal one day validity will be billed to the user. Customer’s who want to opt for alternate packs can contact CustomerCare. In the unlikely event of any subscriber not willing to opt for alternate packs, Sify shall refund the unutilised value of the pack on receipt of a specific letter from the subscriber requesting for the same. Such a letter may be sent by email to customercare@sify.com or by hard copy addressed to Head, Customer Care at the following address : Sify Ltd. 2nd Floor, Tidel Park, No.4, Canal Bank Road, Taramani, Chennai – 600 113 now for the funiest part of it ! according to them they are providing 6 times more bandwidth than any one would require in a day To give you a perspective a normal user can browse very freely within the day and still not utilise the 150 MB limit. Here is a typical usage of the normal user Download 5 songs - 25 MB (approx 5 MB per song but varies from song to song) Mail usage and standard browsing - 20 MB (an hour of chat consumes only 2 MB per hour and an hour of emailing takes just about 8 MB per hour) Exceptional downloads - 20 MB (varies day to day) Actual Utilisation on a normal day - 65 MB Further available Limit - 85 MB Our usage analysis (based on actual usage patterns) show that an average user uses approx 25 MB in a day. Thus, 150 MB is 6 times more than the average daily usage thereby making it more than sufficient to meet your day to day requirements. We are confident that with this step all users will have an even better experience with Sify Broadband. yup and i have taken a connection worth RS 1000 a month just to surf and download 5 songs a day Share this post Link to post Share on other sites
tanveer 59 Report post Posted October 19, 2005 Sify people should be hanged by their balls. I have hated it ever since I got it. They have these stupid rules where they have a restriction of 150 Mb and then they call their stupid service unlimited. There are so many threads on different forums trashing Sify. They have a pathetic customer care and the service as always s**ks. Most people including me are sticking to it because we do not have any alternative. Airtel is not available in my area, and getting a MTNL landline for tri band is a big headache so i am stuck here! Share this post Link to post Share on other sites
anujit 0 Report post Posted October 19, 2005 (edited) Yes of course internet connections are exactly the same as water pipes. But hey guys I managed to get a copy of.... Sify's real notice as sent by their engineers to their PR dept: We are way to cheap to invest in new technologies. Not only that we really dont know the d-i-c-k-e-n-s about load and stress management. The above coupled with our extensive research --- a.k.a. our CFO scratching his privates while whistling the latest of the 5 hindi songs he's downloaded today --- we feel that people should not download more than 2 MB per day. But marketing somehow convinced us it should be 150 MB (don't ask where they got those figures from!). We are still staring at our telnet screens wondering how & why people need to look at more than 2MB of data in a day. We certainly cant!!! It interferes with our inter-office table tennis championships! Marketing also hatched up a cool scheme to make money out of this. Please find it in the attached excel sheet "scheminglikethedeviltomakemoremoney.xls". We can't understand their calculations or computations so we are going to continue as before generating random numbers for customer usage. Please add your usual spin to the above document and release it ASAP. Yours truly, Clueless as ever The Sify Team Edited October 19, 2005 by anujit Share this post Link to post Share on other sites
adwait 0 Report post Posted October 19, 2005 Such a policy is nothing really new. It is used by many ISPs abroad, but the difference is that, if you exceed your daily limits, they simply cap your bandwidth, so you can continue downloading but at a lower speed so that other users are not affected. Sify on the other hand is simply reducing your validity.... Share this post Link to post Share on other sites
tanveer 59 Report post Posted October 19, 2005 they do both the things, they choke the speed as well. Share this post Link to post Share on other sites
linuxguy 0 Report post Posted October 21, 2005 Somebody should hack their freakin' servers and turn them into spam guzzling boxes. That will blacklist $tupid $ify and keep them from operating in India! > No internet connection is better than the torcher called as Sify.... Share this post Link to post Share on other sites
ashoksoft 83 Report post Posted October 21, 2005 OMG!! where is india headed towards ? first it was Reliance monitoring what u download .... and now sify is bent on reducing days ? well well ... 5 songs a day! wow! just what i wanted... 24 hrs and 20 mins of songs! well I would love it !!!!... and what do I do in the rest of the time? scratch my balls ? yuck ! sify ... get a life! btw ... I am sending a rough anguish letter to Sify too ... Cheers ashok Share this post Link to post Share on other sites
linuxguy 0 Report post Posted October 22, 2005 Sify must be tried in court for its Stupidity > Share this post Link to post Share on other sites
