InfoGeek 0 Report post Posted October 31, 2005 (edited) Hi everybody I have this strange problem. I've LG LSP-340E FWP phone. I was able to connect to the internet till yesterday. But when i started my computer today, and tried to connect, Windows displayed a message "Error 0692: There was a hardware failure in your modem.". I deleted the connection and uninstalled the modem drivers. I tried reintalling from the R Connect CD but it didn't detect my modem at the setup. I don't know what's wrong. I've Red Hat 9 on other partition(dual boot) and it's working fine in that. I don't have a clue why it's happening. Any ideas would be appreciated. Edited October 31, 2005 by InfoGeek Share this post Link to post Share on other sites
amitbt22 2 Report post Posted October 31, 2005 Just put off usb port & put it on,windows xp basically hav problem of refreshing usb devices especially after improper shutdown in winxp. Share this post Link to post Share on other sites
InfoGeek 0 Report post Posted October 31, 2005 My phone is connected through serial port at COM1. And also, I've tried unplugging and plugging again. But it doesn't work out. Share this post Link to post Share on other sites
InfoGeek 0 Report post Posted October 31, 2005 Here's some more info. When i open the Device Manager and choose the properties of modem and then click Query Modem. It displays the following: Command Response ATQ0V1E0 Success AT+GMM +GMM:LSP-340 AT+FCLASS=? 0,2.0 AT#CLS=? Success AT+GCI? COMMAND NOT SUPPORTED ATI1 Success ATI2 Success ATI3 Success ATI4 Success ATI5 Success ATI6 Success ATI7 Success Also the log file is: 10-31-2005 11:21:21.281 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600 10-31-2005 11:21:21.281 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600 10-31-2005 11:21:21.281 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600 10-31-2005 11:21:21.281 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600 10-31-2005 11:21:21.281 - File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.2600 10-31-2005 11:21:21.281 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600 10-31-2005 11:21:21.281 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600 10-31-2005 11:21:21.281 - Modem type: Standard 19200 bps Modem 10-31-2005 11:21:21.281 - Modem inf path: mdmgen.inf 10-31-2005 11:21:21.281 - Modem inf section: Gen192 10-31-2005 11:21:21.281 - Matching hardware ID: mdmgen192 10-31-2005 11:21:21.281 - 115200,8,N,1, ctsfl=1, rtsctl=2 10-31-2005 11:21:21.281 - Initializing modem. 10-31-2005 11:21:21.281 - DSR is low while initializing the modem. Verify modem is turned on. 10-31-2005 11:21:21.281 - CTS is low while initializing modem. 10-31-2005 11:21:21.296 - Send: AT<cr> 10-31-2005 11:21:23.296 - Timed out waiting for response from modem 10-31-2005 11:21:23.296 - The modem failed to respond to the initialization command, Retrying one more time 10-31-2005 11:21:23.296 - 115200,8,N,1, ctsfl=1, rtsctl=2 10-31-2005 11:21:23.296 - DSR is low while initializing the modem. Verify modem is turned on. 10-31-2005 11:21:23.296 - CTS is low while initializing modem. 10-31-2005 11:21:23.296 - Failed to send command because of WriteFile() Failure, Error=000003e3. 10-31-2005 11:21:23.312 - Send: AT<cr> 10-31-2005 11:21:25.312 - Timed out waiting for response from modem 10-31-2005 11:21:25.312 - The modem failed to respond to the initialization command, Retrying one more time 10-31-2005 11:21:25.312 - 115200,8,N,1, ctsfl=1, rtsctl=2 10-31-2005 11:21:25.312 - DSR is low while initializing the modem. Verify modem is turned on. 10-31-2005 11:21:25.312 - CTS is low while initializing modem. 10-31-2005 11:21:25.312 - Failed to send command because of WriteFile() Failure, Error=000003e3. 10-31-2005 11:21:25.328 - Send: AT<cr> 10-31-2005 11:21:27.328 - Timed out waiting for response from modem 10-31-2005 11:21:27.328 - Failed to send command because of WriteFile() Failure, Error=000003e3. 10-31-2005 11:21:27.328 - Session Statistics: 10-31-2005 11:21:27.328 - Reads : 0 bytes 10-31-2005 11:21:27.328 - Writes: 0 bytes ATQ0V1E0 - ? AT+GMM - +GMM: LSP-340 AT+FCLASS=? - 0,2.0 AT#CLS=? - OK AT+GCI? - COMMAND NOT SUPPORTED AT+GCI=? - COMMAND NOT SUPPORTED ATI1 - OK ATI2 - OK ATI3 - OK ATI4 - OK ATI5 - OK ATI6 - OK ATI7 - OK Share this post Link to post Share on other sites
amitbt22 2 Report post Posted October 31, 2005 It shows that modem is detected but u must hav to check whether the modem takes difrent name eg "lg1' & installed on difrent com port but since ur dial up networking uses old modem which is not present It shows hardware failure .so pls chek out the corect modem in use. Share this post Link to post Share on other sites
InfoGeek 0 Report post Posted October 31, 2005 I've not changed anything since it was working. Phone is connected to the same COM1 port. Nothing changed. One thing that I'm suspecting is that some other process may be using the Com port and when i try to dial through it, it finds it busy and displays the error message. I tried to figure out what other process may be using the com port but with no luck. Share this post Link to post Share on other sites
RajanPERT 0 Report post Posted October 31, 2005 Hi, I think, u have sometype software problem. Please send me some info. I think ur modem is not uninstall successfuly. Please check this. To install and uninstall R Connect Click Here. Thanks and Take Care! Share this post Link to post Share on other sites
InfoGeek 0 Report post Posted November 1, 2005 Hi Rajan What kind of information you want? Let me know and i'll post it here. Share this post Link to post Share on other sites
InfoGeek 0 Report post Posted November 2, 2005 Solved I was using R Connect on my Red Hat 9 installation since morning. I just thought let's give it one more try on Win XP and rebooted in XP. I tried to connect and It got connect. I'm clueless as to what was wrong. But now it's working fine. May be some problem with reliance network. But then it should give some other error and not Hardware failure in modem. It was even refusing to dial. Anyways the problem is sorted for now. Don't know for how long it will work? Share this post Link to post Share on other sites
