Reliance Dumps Private Couriers

[Mahidhar 3]

Reliance dumps private couriers

The country’s largest mobile company, Reliance Infocomm, has dumped the private couriers used by it to deliver customer bills, and has instead opted for the services of the good old government postal service.

The company now has bills for all its seven million subscribers nationwide delivered by the Indian Postal Service by regular post.

The department of posts takes between three to four days from the time the company dispatches them to deliver the bills to the subscriber’s doorstep.

Reliance Infocomm sends out over five million bills every month. It previously employed local courier companies in each area of operation, says a company spokesperson

“Earlier plenty of our bills failed to reach the destination and remained undelivered. But with this tie up, the rate of undelivered bills has drastically reduced. We are aiming at a zero rate of undelivered bills,” says a Reliance Infocomm spokesperson.

The company says that it chose the postal service because of its large network and has achieved substantial cost savings by using ordinary post.

“We have strict delivery schedules and the best part is that the postal department sticks to it. Their service is efficient. The bills are not dropped under the door but given to a person at the subscriber’s house.

Undelivered bills come back to Reliance and we follow up by calling subscribers and informing them about the same,” says the spokesperson.

[Greens 21]

one way let the govt gets some income.

[iiii_pretender_iiii 0]

Tell you what, I like it this way ...

Courier never deklivered bills on time...

My mail man does it on time ...

So ....

What ever works best i guess ...

[Mahidhar 3]

lets hope ppl start getting their bills on time ! so v wont get the irritating sms asking us to pay when v havent even recd the bill !

[Greens 21]

the problem with courier guys are, they are not paid properly, moreover thats not their permanent job. so they are not serious

[Chirag 5]

The department of posts takes between three to four days from the time the company dispatches them to deliver the bills to the subscriber’s doorstep.

I cant really believe when someone says, Indian Postal Services are more efficient! Cant buy this.

Only thing that i can digest is that, their network is very wide spread. No one can beat it! Its like BSNL!

And the fact that their costs would be lower, since Reliance has now tied up with them for 7mn posts a month :'( as opposed to smaller expensive courier options regionwise!

[yokel 0]

Hey,

I've been getting the bills right on time after this agreement..and more fastly than BSNL ones.And you know what,the postman throws all other letters into verandah but gives the RIM bill personally by hand.I don't know if this is part of the agreement b/w reliance and postal dept..postal dept is really kewl man..

Yokel

[Greens 21]

but itz not everywhere, the got tieups with some courier people also.