Mtnl Asked To Revise Bills

[abhay 0]

MTNL asked to revise bills in accordance with average calls

In a major ruling, a city consumer court has asked the telecom major MTNL to revise the inflated bills in accordance with the average calling pattern of a consumer and restore his telephone connection forthwith.

Upholding an order of a District Consumer Forum, Delhi State Consumer Disputes Redressal Commission headed by Justice J D Kapoor asked MTNL to restore the connection and revise its bill based on number of calls in accordance with the changed calling pattern of the consumer.

Rapping MTNL for its casual probe into a complaint alleging misuse of telephone, the Commission said: "Instead of making inquiries as to the numbers, which were responsibile for the inflated bills, the appellant satisfied by keeping the telephone under observation without reaching on to a conclusion that how many calls were made by complainant."

The order came on two cross appeals preferred by MTNL and Suresh Bhargava against the order of a District forum.

The Forum in its December 9, 1992, order had asked the telecom company to restore the telephone connection and raise the revised bills.

As per the complaint, Bhargava had approached a consumer forum alleging that he had received a highly inflated bill for the billing cycle of January 1 to November 1, 1990.

Moreover, it was complained that the telephone was being misused and the MTNL records showed some numbers on which the complainant never made any call.

Bhargava approached the commission after the MTNL failed to restore his telephone connection and send him the revised bills.

http://economictimes.indiatimes.com/articl...478,curpg-1.cms

now thats a good news but too bad not using MTNL ka DABBA since reliance

Edited November 27, 2005 by abhay

[Chirag 5]

1990! thats bad!

[ashoksoft 83]

And that is how the law is in india!!

[Dilbert 0]

I guess the benefit passes on to the great-grandson of the consumer....

Edited November 28, 2005 by Dilbert

[abhay 0]

I guess the benefit passes on to the great-grandson of the consumer....

48467[/snapback]

common dude they are not that bad!

benefit passed to son is ok for em heheheh

its similar to a LIC policy "JEEWAN KE SAATH BHI, JEEWAN KE BAAD BHI"

but in this case its "JEEWAN KE BAAD HI"

Edited November 28, 2005 by abhay

[linuxguy 0]

MTNL hai to sahi hai, bhai

[abhay 0]

MTNL tha aur infact sahi bhi tha. par MTNL ke ***d mein keede the jo un logon ne scheme band kar di

[linuxguy 0]

feeling optimistic abhay, eh?