deeraj 0 Report post Posted December 4, 2005 hello guys, how do you feel about r-connect service? i have bitter experience with them - both with cc guys and r-connect. i cant believe r-connect is working fine for you all. post your honest feedbacks here, plz. Share this post Link to post Share on other sites
amitstg 0 Report post Posted December 4, 2005 no rconnect is not bad as for as internet on mobile is concerned (atleast in india) the service is just good since the beginning (i have used the service in more than one circle), i am using this service since the beginning. The speeds depend on many factors. We have no other better choice in india, if we want to use net on the move. I have many friends who find Rconnect a best combination with their Laptops. We should not compare rconnect with broadband. Share this post Link to post Share on other sites
anujit 0 Report post Posted December 5, 2005 Please post your RConnect problem here Deeraj. Instead of asking other people to bit*ch about it! Maybe someone here can help resolve your problem. Share this post Link to post Share on other sites
monster_mac 0 Report post Posted December 5, 2005 Well Rconnect is a wonderful service. Better than GPRS. More importantly we have a forum where we can discuss our problems and our experiences. So please post your problem here and let's find out wht can be done. Criticizm hardly helps. Share this post Link to post Share on other sites
jayant 0 Report post Posted December 5, 2005 No doubt Rconnect is good, But the problem at the service. I was seriousll planning to change my ISP just because of thebitter experiences i had with Rconnect this past month. The actual download speed was around 0.2-0.3kbps. i was forced to refresh every page atleast 6-7 times to view it. This continues for 16 days inthe past month. And there was no one to help me out untill i sent emails to chairman's office. So my point is that Rconnect is a good service in itself. But when it comes to customer care and after sales service.......thats the part needed to be improved. Share this post Link to post Share on other sites
deeraj 0 Report post Posted December 6, 2005 Please post your RConnect problem here Deeraj. Instead of asking other people to bit*ch about it! Maybe someone here can help resolve your problem. 49238[/snapback] In my blog, I explained every problem I faced. I dont want to write one more time. Anyway, thanks for your care. Share this post Link to post Share on other sites
deeraj 0 Report post Posted December 30, 2005 My waiver request was approved after 60 days of waiting. But reliance ask me to pay the entire rental amount even for the disconnection period. i.e. Rs.1500/- for having a dead line. Mailed again to chairman office and waiting for their response. Hope everything will end soon. Share this post Link to post Share on other sites
Shabz 8 Report post Posted January 14, 2006 Tonight ie 15 jan 12am i faced a strange problem was not able to connect to R connect my computer was not going from the verifying to registering screen I tried several times rang RCC but he told problem in my data cable or mobile (those a***oles) this thing I faced for one hour and am now online at 1am Share this post Link to post Share on other sites
deeraj 0 Report post Posted January 15, 2006 Suggestions to Reliance: * hire the engineers with strong technical skills * improve the customer care section * stop telling lies to hide their inablity Share this post Link to post Share on other sites
jchakra 0 Report post Posted January 17, 2006 No doubt Rconnect is good, But the problem at the service. I was seriousll planning to change my ISP just because of thebitter experiences i had with Rconnect this past month. The actual download speed was around 0.2-0.3kbps. i was forced to refresh every page atleast 6-7 times to view it. This continues for 16 days inthe past month. And there was no one to help me out untill i sent emails to chairman's office. So my point is that Rconnect is a good service in itself. But when it comes to customer care and after sales service.......thats the part needed to be improved. I absolutely agree with Jayant, I believe that more than improving on the technical aspects, Reliance should very much spent some sessions with their customer care cell so that they are trained professionally to address customer issues faster and with less harassment to the customers. Coming to Rconnect, I believe as far as on the move internet connection in India is concerned, Rconnect is pretty good. Jaideep Share this post Link to post Share on other sites
cracker 0 Report post Posted January 17, 2006 Suggestions to Reliance:* hire the engineers with strong technical skills Lucent takes care of reliance network and server problem is from customer care side Share this post Link to post Share on other sites
deeraj 0 Report post Posted January 23, 2006 Great newssss..... surrendered my rim landline on yesterday to the collection agency people. He got me waiver for the disconnection period. Im really happy now! Share this post Link to post Share on other sites
