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Bsnl Reduces Pulse Rate, Bills Baffle Customers

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BSNL reduces pulse rate, bills baffle customers

The lowering of pulse rate in landline calls originating from BSNL to Airtel has come in for question by BSNL’s customers...

 

The lowering of pulse rate in landline calls originating from BSNL to Airtel has come in for question by BSNL’s customers.

Based on a circular from its headquarters in Delhi, BSNL reportedly reduced the pulse rate from 180 seconds to 45 seconds in early October but did not intimate its customers nor gave the move any publicity.

A BSNL customer who contacted Deccan Herald said, “I noticed an increase in my monthly phone bills recently. Upon investigation, I discovered that all my calls to Airtel lines have been charged four times higher.”

When contacted, BSNL officers were hard-pressed for an explanation. The issue was more than just a question of not intimating the customers, agreed one of them.

As per the rules, the calls originating from BSNL to that of Universal Access Service Providers shall be charged at 45 seconds pulse rate.

The UASPs are cellular providers who give limited mobile service. Tata Indicom and Reliance who offer basic services on fixed line wireless also fall in this category.

Airtel, which offers its basic service on a regular fixed line, need not be in this category and an explanation is awaited from the BSNL head office, he said.

not only rim has this BIMARI of not telling the customers abt ne change....it has other friends too that make them do this

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BSNL is the pits in every way! Anyway, that aside, this 45 sec pulse is absurd! That means considering Rs. 1.2 per call, it costs exactly Rs. 1.50 per minute to call a local cell or FWP! And I can do that with my RIM for 80p ....or just 40p if its RIM to RIM/FWP!!!

Previously I used to use the landline for outgoing calls and RIM mainly for incoming. Now I'v had to change that! Does BSNL want to kill its landline business? The only advantage in having a BSNL landline is for its Broadband and BSNL landline to landline calls (diminishing)!

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ironically, this pulse of 45secs has been set for Fixed Landlines of Airtel and not the FWPs!! So thats a clear loot!!

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No FWP s are treated like landlines that give service to the poor villagers (there is some term used here but I dont remember it). So ReliancePhone users don't have to pay ADC, whereas RIM users do.

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Call charges for Pre-Paid Cellular Services(Excel) to be revised with effect from 01.01.2006 as per details given below:

Existing Charges in Rs./Min.

Revised Charges in Rs./Min w.e.f 01.01.2006

A. Call charges within LSA

i) Cell to own network: Cell to Cell/Fixed/WLL) 0.90

i) Cell to other networks: (Cell to Cell/Fixed/WLL/UASP) 1.20

B. Call Charges outside the LSA

i) Cell to own network: Cell to Cell/Fixed/WLL) 2.00

i) Cell to other networks: (Cell to Cell/Fixed/WLL/UASP) 2.40

What r they heading towards,Eagerly waiting for d local low rates announcement specially Cell To Cell.They increased it. :angry: I they r frightened by d regular landline (BSNL) termination.Rather they hav no Special Vouchers.Btw wat is LSA actualy termed as.They r also launched unbelevable voucher :) i.e. Talktime worth 6000 in an rs 5000 voucher with 1 yr validity.

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