ashras99 0 Report post Posted January 7, 2006 I terminate my FWP connection which have Rs1500/- data plan. But when i called on that number...i received a message that no. is currently switched off....or received a busy tone. I think Web express people using for their work...please tell me is that ok....or they will send me a bill. And there is any way of knowing that my connection is terminated or not. Share this post Link to post Share on other sites
RajanPERT 0 Report post Posted January 7, 2006 Call reliance customer care and ask what services are activate on your number. Not told him that you have requested for termination of service. If they ask about termination of service, then tell all truth. It may solve your confusion. It is always good to work like you do not know anything when you contact RCC. Thanks and Take Care! Share this post Link to post Share on other sites
supernova 47 Report post Posted January 7, 2006 wasn't there any security with your connection ? if it is not terminated then you cant get that back . web world express must have given you some termination slip. Share this post Link to post Share on other sites
ashras99 0 Report post Posted January 7, 2006 They given me handset return slip and also adjusted 1000 Rs security in my existing bill. But dont give any termination slip. But write on a bill that this connection is surrender by customer. Share this post Link to post Share on other sites
Honest 836 Report post Posted January 7, 2006 @ashras99 I think you don't have to worry about this, because FWP works only in the 150 metres from the place of activation. So, there is very little chance of misuse. Share this post Link to post Share on other sites
Puneet 0 Report post Posted January 8, 2006 @ashras99because FWP works only in the 150 metres from the place of activation. . It actually works in the area complete area served by the BTS to which your FWP is assigned. And in some cases it is assigned to more than one tower. 150 meters is what Reliance says as it is supposed to fix the FWP within the premises of the subsriber. Share this post Link to post Share on other sites
supernova 47 Report post Posted January 8, 2006 but you can get your bts reassigned from web world express . it will take 48 hr to activate in new area . Share this post Link to post Share on other sites
theking 35 Report post Posted January 9, 2006 (edited) Call *366(u can even call from ur rim and inquire bout ut FWP No.) and inquire bout ur service status...If they tell u cancelled, it means that the account is terminated....If suspended, it means that the account is still not setttled and the Rs.1000 security deposit adjustment must b pending..and if its active,give them the receipt No. and ask them to raise a TT (trouble ticket) and get the TT No...which u can followon latter Further, please ask the *366 guy to confirm whether any case has been created for security deposit adjustment against your bills.....If he denies, please approach the WWE, ask them to provide the No. of the Zonal Executive(CC and Commercial) and talk to him directly....u might have to followup!! Edited January 9, 2006 by theking Share this post Link to post Share on other sites
ashras99 0 Report post Posted January 9, 2006 I talked to the Customer Head in my City and they said...you will get termination slip after 1 week because we have to show that we try our level hard so that you dont terminate the connection. But you will not be charged for the period from date you surrender the phone. Share this post Link to post Share on other sites
theking 35 Report post Posted January 26, 2006 thats crap.....write to CM's office if u still havent got the slip.... And yeah...if they havent given u the slip nor have u signed on any documents when u returned the instrument, tell them that u will have a police complaint that ur handset is stolen!! Get them pissed off man Share this post Link to post Share on other sites
supernova 47 Report post Posted January 26, 2006 ashras do u have any bill lying with u ? there is billing account no given on top right on first page . by that it can be checked what is the status of ur phone . Share this post Link to post Share on other sites
