Reliance Cheated LG RD5340 Customers

[Honest 836]

@vishal

Its quite good that reliance is working on the r-world features of this handset.

It seems that you are quite satisfied with this little support from reliance, but my dear friend what will happen to the games and songs download from r-world which has been clearly mentioned in the broucher of this handset (i.e. LG RD 5340).

I would be satisfied only when reliance comes with the above much needed features through r-world.

Enjoy ! Regards.

[Ajith.S 0]

Hi all,

Ringtone menu appeared on R-Menu of my RD5340 on 18th.Now I can browse, search, preview the ringtones .I have saved two ringtones yesterday. It shows “Saved successfully” .But I can not find the new ringtones in the ringtones list .

I am able to download wallpapers from r-world and set them correctly.

Hi Vishal could you set ringtone successfully?

How can I activate the saved ringtones?

Please help, thanks in advance.

Regards

Ajith

[Honest 836]

@ajith

Dear friend, you are very lucky that you had downloaded the ringtone application from r-world on this lg rd 5340 handset.

When I tried the same on my handset, it just started to download the application and hang up in the middle. It looks that the handset tries to connect but failed.

Now I had to again visit the LG service centre for this problem. This is for the 3rd time when I am visiting the service centre after I bought this handset within 50 days.

Regards.

[culmans 0]

Hi all,

Ringtone menu appeared on R-Menu of my RD5340 on 18th.Now I can browse, search, preview the ringtones .I have saved two ringtones yesterday. It shows “Saved successfully” .But I can not find the new ringtones in the ringtones list .

I am able to download wallpapers from r-world and set them correctly.

Hi Vishal could you set ringtone successfully?

How can I activate the saved ringtones?

Please help, thanks in advance.

Regards

Ajith

Hi ajith,

i got 5340 recently and i tried saving a ringtone....

even for me it said "Saved successfuly" and i could not find the ringtone anywhere.

can anybody help out....

[vishal 0]

Hi everyone,

I don't know what problem occoured with you guys. When I saw the ringtone menu for the first time on my 5340 it was on 18th Mar as you all are saying.

I have browsed the menu and downloaded the Hum Tum song, it sayed 'saved successfully' and after exiting the r-world. I easily found the hum tum ringtone at the last of the list i.e. even after the SMS ring tone 3.

5340 has 19 inbuilt tones and 3 sms ring tones that makes the list of 22 tones and the hum tum ringtone I have saved is on the position no. 23

After listening to u guys, I have today itself tried to download one more ringtone of rang de basanti, it also sayed 'saved succesfully' and now it is on position no. 24 and playing correctly

thats all I can say

Hope U people find a solution, try downloading it again

Edited March 22, 2006 by vishal

[Ajith.S 0]

Hi all,

I tried three times again with even with reloaded "bollytones" application.Still ringtone is not in the list .

Is there any firmware update available? Contacted CC but he has no idea.

Regards

Ajith.S

[vishal 0]

Hi all,

I tried three times again with even with reloaded "bollytones" application.Still ringtone is not in the list .

Is there any firmware update available? Contacted CC but he has no idea.

Regards

Ajith.S

no there is no firmware upgrade available for 5340 and also it doen't needs to have an upgrade.

My opinion is to check with bitpim that where is that ringtone file kept in your phone's file system

[Honest 836]

@ajith

You must go to the service centre and ask them to reload the software version. As when, they reloaded the software version on my handset, my problem of saving ringtones and wallpaper now been solved.

But one con for the bollytunes is that, maximum of the ringtones has very low sound volume. Even if you put your phone profile to "Outdoor", you can hardly listen to the ringer tone in the traffic areas.

[vishal 0]

yes you are right. ringtones which are downloaded from r-world have very low volume.

[Honest 836]

I think the ringer of this handset is not good, as other inbuilt ringtones which came with the handset too are not so loud as compared to other handsets.

I think that this is because of the ringer is on the back side of the handset. So, when we put our handset on the flat surface (eg. table) then the ringer volume decreased by nearly 60%.

I nearly miss 2-3 calls every day due to this problem, as the ringer volume cannot be heared to the next room.

So, this handset is not recommended for those who travel a lot, because it is nearly impossible to hear the ringer sound in traffic areas.

Regards

[Ajith.S 0]

Hi all,

My problem in downloading ringtone from rworld is now solved.When tried

after creating a "ringers" folder in the path \brew\shared using

Bitpim,saved ringtone appeared in the list.

Thanks Vishal,Honest.

Regards

Ajith

[KumaarShah 143]

Hi all,

My problem in downloading ringtone from rworld is now solved.When tried

after creating a "ringers" folder in the path \brew\shared using

Bitpim,saved ringtone appeared in the list.

Thanks Vishal,Honest.

Regards

Ajith

Hi,

I am using 5340 with a serial data cable (of 5130 or 6130 bought from ebay)

But till date, Bitpim does not recognise my handsets (5340 and 6230) and I am unable to proceed further.

Can you please let me know which data cable to use exactly? I am using Bitpim 0.8.07. I also had 0.8.08 which used to hang every often, hence I removed that and reinstalled 0.8.07. However, the same data cable is detecting one of my 350R FWPs and I was able to u/l some of the midi ringtones provided by Vishal Gupta. I tried all combinations and permutations possible to get Bitpim to detect all my phones, but to no avail. I even used LGKDP and UniCDMA, but no success. (Hi, Vishal Gupta, if you could throw some light, please do so)

Anyway with the financial year ending, I had to divert my time to accounts and hence I was unable to spare time for Bitpim. I shall once again try and post if I face any problems.

Thanks in Advance.

I am attaching a copy of the log as follows:-

19:43:56.828 COM1: Opening port COM1, 115200 baud, timeout 3.000000, hardwareflow 0, softwareflow 0

19:43:56.842 COM1: Open of comm port suceeded

19:43:56.842 LG-VX8000: Attempting to contact phone

19:43:56.842 LG-VX8000: Listing subdirs in dir: ''

19:43:56.842 Failed to read filesystem

19:43:56.842 LG-VX8000: Listing files in dir: ''

19:43:56.842 Failed to read filesystem

19:44:14.125 coms:[{'available': True, 'driverdate': (2001, 7, 1), 'description': 'Communications Port (COM1)', 'driverprovider': 'Microsoft', 'driverversion': '5.1.2600.0', 'hardwareinstance': 'ACPI\\PNP0501\\1', 'driverdescription': 'Communications Port', 'active': True, 'class': 'serial', 'name': 'COM1'}, {'available': False, 'driverdate': (2004, 9, 11), 'description': 'LGE CDMA USB Modem', 'driverprovider': 'LG Electronics Inc', 'driverversion': '4.3.0.0', 'hardwareinstance': 'USB\\VID_1004&PID_6000_MODEMINTERFACE\\6&1D7198F6&0&0000', 'driverdescription': 'LGE CDMA USB Modem', 'active': False, 'class': 'modem', 'name': 'COM3'}, {'available': False, 'driverdate': (2004, 9, 11), 'description': 'LGE CDMA USB Serial Port (COM4)', 'driverprovider': 'LG Electronics Inc.', 'driverversion': '4.3.0.0', 'hardwareinstance': 'USB\\VID_1004&PID_6000_DIAGINTERFACE\\6&1D7198F6&0&0000', 'driverdescription': 'LGE CDMA USB Serial Port', 'active': False, 'class': 'serial', 'name': 'COM4'}]

19:44:14.125 Available ports: ['COM1']

19:44:14.125 Available modem ports: []

19:44:14.125 Checking for model: LG-G4015 (AT&T)

19:44:14.217 Likely ports:[]

19:44:14.217 Detect Phone result: {}

19:44:14.217 Checking for model: LG-TM520

19:44:14.217 Checking for model: LG-VX10

19:44:14.217 Checking for model: LG-VX3200

19:44:14.217 Likely ports:[]

19:44:14.217 Detect Phone result: {}

19:44:14.233 Checking for model: LG-VX4400

19:44:14.233 Likely ports:[]

19:44:14.233 Detect Phone result: {}

19:44:14.233 Checking for model: LG-VX4500

19:44:14.233 Likely ports:[]

19:44:14.233 Detect Phone result: {}

19:44:14.233 Checking for model: LG-VX4600 (Telus Mobility)

19:44:14.265 Likely ports:[]

19:44:14.265 Detect Phone result: {}

19:44:14.265 Checking for model: LG-VX4650 (Verizon Wireless)

19:44:14.265 Likely ports:[]

19:44:14.265 Detect Phone result: {}

19:44:14.265 Checking for model: LG-VX5200 (Verizon Wireless)

19:44:14.265 Likely ports:[]

19:44:14.265 Detect Phone result: {}

19:44:14.265 Checking for model: LG-VX6000

19:44:14.265 Likely ports:[]

19:44:14.265 Detect Phone result: {}

19:44:14.265 Checking for model: LG-VX6100

19:44:14.265 Likely ports:[]

19:44:14.265 Detect Phone result: {}

19:44:14.265 Checking for model: LG-VX7000

19:44:14.280 Likely ports:[]

19:44:14.280 Detect Phone result: {}

19:44:14.280 Checking for model: LG-VX8000 (Verizon Wireless)

19:44:14.280 Likely ports:[]

19:44:14.280 Detect Phone result: {}

19:44:14.280 Checking for model: LG-VX8100 (Verizon Wireless)

19:44:14.280 Likely ports:[]

19:44:14.342 Detect Phone result: {}

19:44:14.342 Checking for model: LG-VX9800 (Verizon Wireless)

19:44:14.342 Likely ports:[]

19:44:14.342 Detect Phone result: {}

19:44:14.342 Checking for model: LG-lX5450 (Alltel)

19:44:14.342 Likely ports:[]

19:44:14.342 Detect Phone result: {}

19:44:14.390 Checking for model: MM-7400

19:44:14.405 Checking for model: MM-8300

19:44:14.405 Checking for model: Other CDMA phone

19:44:14.421 Checking for model: PM-8200

19:44:14.421 Checking for model: RL-4920

19:44:14.421 Checking for model: RL-4930

19:44:14.483 Checking for model: SCH-A310

19:44:14.483 Likely ports:[]

19:44:14.483 Detect Phone result: {}

19:44:14.500 Checking for model: SCH-A650

19:44:14.500 Likely ports:[]

19:44:14.515 Detect Phone result: {}

19:44:14.515 Checking for model: SCH-A670

19:44:14.530 Likely ports:[]

19:44:14.530 Detect Phone result: {}

19:44:14.530 Checking for model: SCP-4900

19:44:14.530 Checking for model: SCP-5300

19:44:14.530 Checking for model: SCP-5400

19:44:14.546 Checking for model: SCP-5500

19:44:14.546 Checking for model: SCP-7200

19:44:14.546 Checking for model: SCP-7300

19:44:14.546 Checking for model: SCP-8100

19:44:14.546 Checking for model: SCP-8100 (Bell Mobility)

19:44:14.562 Checking for model: SK6100 (Pelephone)

19:44:14.562 Checking for model: SPH-A460

19:44:14.562 Checking for model: SPH-A620 (VGA1000)

19:44:14.562 Checking for model: SPH-A740

19:44:14.562 Checking for model: SPH-A840

19:44:14.562 Checking for model: SPH-N200

19:44:14.562 Checking for model: SPH-N400

19:44:14.562 Checking for model: VI-2300

19:44:14.562 Checking for model: VM4050 (Sprint)

19:44:14.562 Likely ports:[]

19:44:14.562 Detect Phone result: {}

Edited April 4, 2006 by khs123

[Honest 836]

It seems to be good enough that Reliance is working on the Rworld features for this handset. As, the new game section appeared in the Rworld Menu of the handset with some good games.

Now the only thing which is left with this handset is to download songs from Rworld, as it was clearly mentioned on the broucher of this handset that we can download songs from Rworld.

I think that Reliance must be working on this feature also.

Another con with this handset is that the memory of this handset is very less. It has only 2.29 MB of memory, which is not enough for Rworld features.

Regards.

[SpaceRiker 0]

Hi All,

I really hate Reliance for what they did to me with this 5340!

I am stuck on this handset now (cuz I can't use HCC - as there was some stupid offer going on). I wasn'y aware of any offer and was interested in porting my old num to this handset.

First of all, I can't charge the phone while on Internet. The damn thing has charging point and data port on the same butt and they can't push in at the same time.

Second - my phone's ringer isn't workin' at all. It don't ring at all - bloody thing. The phone just vibrates and doesn' ring.

Third - there are so many people whom I can see they're calling but the MIssed calls won't register!

Can anybody please please help me out! I would like to change the handset if possible, but if not, can I resolve any of the above issues???

Thank you so much!

SpaceRiker

[Honest 836]

@spaceriker

Dear friend all the users of this handset feels to be cheated by reliance. The only thing you can now do is, take the handset to your nearest lg service centre and get its software upgraded.

I think that your ringer and missed call problem will be solved by this.

You will see another con after software upgradation in this handset. That con is the ringer volume of this stupid handset is very low. You can hardly listen the sound of the ringer in traffic areas. Even if you had kept the handset in your trouser's pocket, you can't listen ringer voice.

Regards.

[Honest 836]

^^^

All my dear friends I think that Reliance really really duped us. As till date we can't download songs on this handset (LG RD5340). Previously I thought that Reliance must be working on this feature for this handset. But know I am hopeless from Reliance. Only way left is to take them to Consumer Court. As we all are aware that it was clearly mentioned on the broucher of this handset that " Song downloads are possible through Rworld". But this feature is still not working for LG RD5340 handset.

Regards.

[supernova 47]

ya reliance should be accountable for that . but they are very smart they should have done something to save themselves from legal angle .

but a forum should be there where all such public interest complaint regarding a mobile opertor can be lodged

[Honest 836]

^^^

@supernova

I think that I have to make 2 parties in this cheating case (Reliance & LG). As the broucher and the handset clearly indicates the logo of Reliance as well as LG. So both the parties will come under the scanner.

By the way I think that Reliance and LG both firms already knows that this handset could not download songs because the memory of this handset is merely 2.9 mb.

All my dear friends what do you think about downloading the songs in this 2.9 mb of space. In total of 2.9 mb we have to download Rworld feature also. I don't think even a single song can be downloaded on this 2.9 mb space available in this handset. When we download games and other stuffs from Rworld the space already go to its extent.

So this can become the clear case of cheating. How can any operator say in handsets specifications that a phone with just a little memory of 2.9mb will download songs through Rworld for its user.

What do you think my dear friends ? Please reply.

[SpaceRiker 0]

Hi,

Let's sue them black and white! I am really upset with these things. I have been stuck with the set till now!!

Let's sue them guys..

_

SpaceRiker

[supernova 47]

@ honest .. your comments seem to be impressive for a case . its good you asked opinions of others . somebody will come out with some points in favour of reliance or lg and some others to counter act that points . in a way we all with you to make a strong case .

somebody has to take initiative . i think not only on brochure , even its mentioned on the box of 5340

[prathod 3]

Friends when we take a connection from any service provider we fill out a form and sign it and give them,but we never care to read them,it says that we agree to their terms and conditions given overleaf or something like that.And most of the mobile operators and other service providers have all the things written in favour of them.They immunize themselves by taking our signatures.

My advice to you people is to go thru that and see where we have allowed/agreed reliance to not provide some services which are beyond their control and something like that.If you read the brochure properly there must be some words written in fine print saying network dependent.In short Lg will blame reliance and reliance,lg.And if the case go strongly against reliance they can come up with their service agreement.

I am not an expert in law but in my view these are the possiblities.

[supernova 47]

@prathod i was also thinking on your lines .

but though i too not an expert on law ; feels that there should be difference between services and set feature .

well Reliance get signatures while giving connections . but here question is of handset . A person can need not go for a new connection ; he can just shift to a better mobile just because it has all such facilities mentionedon box/brochure ; which is actually not there or not being provided .

[prathod 3]

I think a strong lawyer can make a strong case of it.And this can only be a good case in consumer courts.

You can also look out for ads on tv channels these days about some new ministry or commission which takes care of misleading ads,and also report this to them,and since its a new thing prompt action is guaranted.

But what is the compensation you people are expecting out of it ?

[Honest 836]

^^^

100% right dear Supernova. Dear Prathod you are also right at your point. But I think the clarifications supernova had given clears our doubt.

And about the fine print. One of the Airtel or Hutch (I'm not confirmed)customer already filed the case against the service provider and court orders in favour of the customer. In that case court fined the service provider of Rs. 5000/- and ordered the service provider to pay expenses beared by the complainant with it.

Court pointed out at the fine print. Court said that fine print on which service provider has taken the signatures of the customer was written in so tiny letters that it can not be read with naked eyes. Court directed the service provider to make fine print in bigger size font to be easily readable for every customer.

Regards.

But what is the compensation you people are expecting out of it ?

Dear Prathod no matters about the compensation. Matter is just to teach the lesson to both these parties. And when we file the case in court, and if we wins, than definetely court will decide the compensation alongwith expenses beared by us on legal matter.

By the way from my point of view, I definetely raise my voice in the court on behalf of all the users of LG RD5340. I demand from the court that not only me but also Reliance should compensate all the users of LG RD5340 handset. I will request the court to order Reliance to provide the details of the sales of this handset.

Afterall all the users are facing this problem. They also must be compensated. I think Reliance and LG both will have to pay in Crores to its users in compensation.

What do you think my dear friends ?

Regards.

[copperco2 24]

thank god. i got rid of this handsetand now have a 2865 nokia and got 1500 off too.

one more thing it seems ppl. have forgotten is that the battery of 5340 will last ony for a day and with modrate use will go kaput by the late afternoon.

and well the lg dervice center changed my motherboard twice to solve the ringtone problem but when they confirmed from their superior that the software is not compatible then i lost al my hope.