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Government's Online Grievance Forum

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Hi All,

Can you imagine this happening in INDIA?

Government of India has an online Grievance forum at http://darpg-grievance.nic.in/

The government wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like Passport Office, Electricity board, BSNL/MTNL, Railways etc etc.

I know many people will say that these things don't work in India, but this actually works as one of my friend found. The guy I'm talking about lives in Faridabad. Couple of months back, the Faridabad Municipal corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dugged up the newly laid roads to install new cables which annoyed all the residents including this guy. But it was only this guy who used the above listed grievance forum to highlight his concern. And to his surprise, BSNL and Municipal corporation of faridabad was served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as its clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility. This way we can at least raise our concerns instead of just talking about the 'System' in India. Good beginning.

Edited by basant_jp

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really a good start... I hope these things are extended to help us people to raise our comlaints our grievances against private companies too... there are far too many cheats on civil roads...

I got my bike on loan from GE countrywide two years back and paid the loan amount in eight months... Now the bike is hypothecated on the companies name and the company personnel keep sending me fromone office to another for no reason...

Guess what for a 27000 of interest free loan my bike worth 85K is stuck with a stupid cheat company....

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Interesting, hope they won't get bogged down when people start abusing the service :)

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Cool...looks like someone in the govt. watches movies too...

Cheers!

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Register your consumer complaints at http://www.corecentre.org/guest/complaint/ .They are the official agency of the Ministry of Consumer Affairs, Food & Public Distribution, Govt.of India, to facilitate complaints for redressal promptly and to the entire satisfaction of the both the parties.

Edited by mathewvp

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great information. Hope every one uses it judiciaously and government take unbiased actions on greviences.

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great information. Hope every one uses it judiciaously and government take unbiased actions on greviences.

Is there any way .. to report the cops behaviour ????

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