nharikrishna 0 Report post Posted March 17, 2006 Guys, I have a serious concern with regards to my Reliance R-Connect Data Card account. I spent about Rs 14,000 purchasing the Sierra data card from one of the Reliance Web World in Chennai. Used it succesfully for about 5 or 6 months, and then I got a chance to work in the USA for 2 years. I contacted the Reliance Webworld for deactivating my account so that I can re-activate it when I come back to India after my assignment. To my surprise, they say that it cannot be done, and I will have to pay the line rental (of Rs 750) every month even though I am not using the card. Is it true that there is NO WAY of closing an account and reopening of it with Reliance? The Reliance executive tells me that if I close the account, then I CAN NEVER open it again, which affectively makes my Rs 14,000 data card useless when I come back to India. They say that the only way of opening another account when I come back to India is to purchase ANOTHER datacard for Rs 14,000. Obviously, no one would want to do this. I am already in the US, and have been paying the monthly line rental of Rs 750 every month, just in order for me to be able to use it when I come back to India, may be 1.5 years from now on. (Just imagine howmuch I would have paid as a line rental by multiplying Rs 750 with the number of months). I left India on 20th November, and since then I have been paying the line rental for nothing. I am sure there is a better way of handling this on Reliance part, or it may be that the customer care representative in Chennai who I dealt with, DO NOT have an idea about it. Is there anyone out there like me????Having the same problem? Share this post Link to post Share on other sites
vahuja 0 Report post Posted March 17, 2006 I contacted the Reliance Webworld for deactivating my account so that I can re-activate it when I come back to India after my assignment. To my surprise, they say that it cannot be done, and I will have to pay the line rental (of Rs 750) every month even though I am not using the card. Is it true that there is NO WAY of closing an account and reopening of it with Reliance? The Reliance executive tells me that if I close the account, then I CAN NEVER open it again, which affectively makes my Rs 14,000 data card useless when I come back to India.i tell you is that you better find someone who can purchase this card....you sell it... Share this post Link to post Share on other sites
Dr.Gagan 17 Report post Posted March 17, 2006 I contacted the Reliance Webworld for deactivating my account so that I can re-activate it when I come back to India after my assignment. To my surprise, they say that it cannot be done, and I will have to pay the line rental (of Rs 750) every month even though I am not using the card. Is it true that there is NO WAY of closing an account and reopening of it with Reliance? The Reliance executive tells me that if I close the account, then I CAN NEVER open it again, which affectively makes my Rs 14,000 data card useless when I come back to India. They say that the only way of opening another account when I come back to India is to purchase ANOTHER datacard for Rs 14,000. Obviously, no one would want to do this. Sell you r card the person who buys can get it transfered in his name and buy new and latest technology when you come back Share this post Link to post Share on other sites
ashoksoft 83 Report post Posted March 17, 2006 I might be intrested in a purchase if u intend to sell the stuff. cheers Ashok Share this post Link to post Share on other sites
prawin 2 Report post Posted March 18, 2006 I might be intrested in a purchase if u intend to sell the stuff.cheers Ashok hi ashok im ready to sell my sierra card , if u think you can activate or program it , its imported one , its getting reliance signal fully, dialling and veryfying username and password , says wrong user id or passoword as it not programmed or activated in reliance let me know if ur intrested - prawin Share this post Link to post Share on other sites