livewire 0 Report post Posted March 30, 2006 I use a LG RD 2230 handset. I recently got a data cable for the same & after great effort managed to install the driver for the cable & the modem (downloaded from Reliance info website) on my pc. Thereafter, whenever I dial up using my RIM number as username & password the PC connects with the phone which shows PPP - Data, & then sending & receiving progress bars. After that i get the error 0691 : Access denied because the username and/or password is invalid on the domain. I tried activation by dialling *421 but i get a long engagaed tone. I tried calling up their customer care but was frustrated as hell......they put u on hold indefinitely & ask u if u prefixed zer before the RIM no. the moment u say u hav not, they put u on hold again & then come up with an excuse that their system is slow right now.....then after an eternity they tell u that their system is being upgraded, kindly call after half an hour.... Its nothing but a sham.....those ppl in their call centres are being paid to lie, blatantly & u cant do anything abt it !! Cud anyone help me out?? Share this post Link to post Share on other sites
amitbt22 2 Report post Posted March 30, 2006 Dear ,Hav u activated RConnect on ur No. by reliance.Pls do it then u will not get d error message. Share this post Link to post Share on other sites
Ravi Naik 0 Report post Posted April 2, 2006 These day activation is not required, but for the confirmation u can ask help desk to activate ur mobile as modem. After activation use ur mobile no as username and password without zero(0). this is not a major problem and need not to worry. Share this post Link to post Share on other sites
