linuxguy 0 Report post Posted May 2, 2006 (edited) I have recently converted from prepaid to post paid. I was offered a good deal by Hutch where they waived off the monthly rental for CLIP for lifetime. Now the problem is that their billing system is so flaky that it shows me unrealistic numbers all the time i.e. On 28th April my bill amount was Rs.5 and on 29th I expected it to be 26 bucks. Well sometimes it used to show me the correct amount but sometimes it showed me amounts like Rs.167 or 1030 :/ Their helpline was of no use. But after a while it would again show the correct amount. As I understand they have some problems updating their bills. I wanted to know whether there is some way by which I can "FORCE" the system to update my bill? Since I was a prepaid customer I am used to checking my balance after every few calls but Hutch doesn't provide realtime billing. Dunno why. Does anyone have some numbers / codes which I can try so that I know my _current_ bill amount? I am in Mumbai if that helps. Edited May 2, 2006 by linuxguy Share this post Link to post Share on other sites
abhay 0 Report post Posted May 2, 2006 (edited) im in airtel and i dont think i could help but ill give it a shot 1) there is no way to "FORCE" update bills @ will!! @least not in the hands of customer 2) since this is the case in airtel may be it is with all providers >> postpaid bills are never updated in real time!! it takes @least 1 days time to get reflected. 3) welcome to the world of postpaid Edited May 2, 2006 by abhay Share this post Link to post Share on other sites
linuxguy 0 Report post Posted May 2, 2006 so far i dont like it. but the call rates are pretty cheap and thats what i love Share this post Link to post Share on other sites
Honest 836 Report post Posted May 2, 2006 (edited) @linuxguy I am a hutch subscriber from the last 7 years when it runs its services under the name of Maxtouch. At that time there were some errors in billing system, but I didn't found any error from the last three years in hutch billing. They are providing world class billing service, you don't have to worry about this. Regards. Edited May 2, 2006 by Honest Share this post Link to post Share on other sites
linuxguy 0 Report post Posted May 3, 2006 They charged me 16 bucks for SMSes I sent to "Application" when I never sent a SINGLE SMS. The fact is that I simply use SMS to get my account info i.e. I send BILL to 111 thats it. I dont SMS anybody. I just call up. Share this post Link to post Share on other sites
abhay 0 Report post Posted May 3, 2006 BTW what plan are you in!! what are the charges Share this post Link to post Share on other sites
