Unable To Connect Through R Connect

[InfoGeek 0]

Hi everybody,

I'm facing this strange problem with R Connect. I'm getting the following errors:

Error 619: A connection to the remote computer could not be established, so the port used for this connection was closed.

Error 629: The connection was closed by the remote computer.

Error 31: A device attached to the system is not functioning.

and sometimes some other wierd error.

But when I use the Modem diagnostics and use the "Query Modem" function. I displays the responses as ok.

Here's the log file.

05-19-2006 13:39:43.453 - Send: ATH<cr>
05-19-2006 13:39:43.453 - Recv: <cr><lf>OK<cr><lf>
05-19-2006 13:39:43.453 - Interpreted response: OK
05-19-2006 13:39:43.453 - 115200,8,N,1, ctsfl=1, rtsctl=2
05-19-2006 13:39:43.453 - Initializing modem.
05-19-2006 13:39:43.453 - DSR is low while initializing the modem. Verify modem is turned on.
05-19-2006 13:39:43.468 - Send: AT<cr>
05-19-2006 13:39:43.468 - Recv: <cr><lf>OK<cr><lf>
05-19-2006 13:39:43.468 - Interpreted response: OK
05-19-2006 13:39:43.484 - Send: ATE0V1<cr>
05-19-2006 13:39:43.484 - Recv: <cr><lf>OK<cr><lf>
05-19-2006 13:39:43.484 - Interpreted response: OK
05-19-2006 13:39:43.500 - Send: AT<cr>
05-19-2006 13:39:43.500 - Recv: <cr><lf>OK<cr><lf>
05-19-2006 13:39:43.500 - Interpreted response: OK
05-19-2006 13:39:43.500 - Sending user initialization commands.
05-19-2006 13:39:43.515 - Send: AT+CRM=1;$LGPKT=3<cr>
05-19-2006 13:39:43.578 - Recv: <cr><lf>OK<cr><lf>
05-19-2006 13:39:43.578 - Interpreted response: OK
05-19-2006 13:39:43.578 - Waiting for a call.
05-19-2006 13:39:43.593 - Send: ATS0=0<cr>
05-19-2006 13:39:43.593 - Recv: <cr><lf>OK<cr><lf>
05-19-2006 13:39:43.593 - Interpreted response: OK
05-19-2006 13:39:43.593 - TSP(0000): LINEEVENT: LINECALLSTATE_IDLE
05-19-2006 13:39:43.593 - TSP Completing Async Operation(0x000102b5) Status 0x00000000
[b]05-19-2006 13:39:43.593 - TSP(0000): Closing Call[/b]
05-19-2006 13:39:43.593 - Session Statistics:
05-19-2006 13:39:43.593 -				Reads : 30 bytes
05-19-2006 13:39:43.593 -				Writes: 38 bytes

everything seems Ok except the closing call message. Why the server closes my connection?

I contacted CC and registered a complaint but they are saying that there may be a problem with my phone or my serial cable. But I don't think that's the case as the modem is responding to the AT commands.

I asked the CC if there was a connetivity problem in my area but they said no there is no problem in my area. What you guys think can be the problem? and should I send an e-mail to the chairman's office regarding this problem.( I think the e-mail ID is anil.ambani@relianceinfo.com)

Edited May 19, 2006 by InfoGeek

[InfoGeek 0]

It was the faulty serial cable. Don't know why it was replying fine to the modem commands but upon connection it wouldn't transfer any data and the remote comupter would hang up. May the send/recv pin was damaged. Anyways, I got a new serial cable for only Rs. 50. So, yay!

[nazim_z 0]

Hi everybody,

I'm facing this strange problem with R Connect. I'm getting the following errors:

Error 619: A connection to the remote computer could not be established, so the port used for this connection was closed.

--

I am seeing the exact error "A connection to the remote computer could not be established, so the port used for this connection was closed" for my Reliance Huwaei USB modem EC325. Here I am not using any serial cable and I am just connecting it directly to the USB port.

Kindly someone help me out of this situation as none of the Reliance guys(webword and CC) able to fix this problem.

Thanks

Nazim.