Please Help Problem With Zte Card (reliance Has Given Me Wrong Card)

[arnabkrde 0]

Hi,

This is Arnab from Mumbai. Recently I have bought HP dv2002 pavilion laptop. I have one PCI slot and one Express Card slot in the laptop.

I contacted Reliance Customer Care. I want to use mobile internet. I told them that I have HP dv2002 pavilion laptop. Customer care told me that I can use Data card on My Laptop (Which was wrong). Customer Care never specified that I will not be able to use Data Card on My Laptop.

I placed a booking for Data Card through customer care. Customer care promised to send a representative. Representative came and collected check and documents. He also never told that ZTE card will not fit into My laptop. Verification is also done.

After Delivery, I found the card is not suitable for my laptop. I contacted Coutomer care several times. They refused to help. They told to visit near by reliance web world.

Reliance web world told they can't do any thing. I have already paid RS.4990 for the card. The card is use less for me. It is a huge loss. I haven't used the card. Webworld/ Customer care told nothing can be done in case of wrong sale. They told even if I escalate, nobody is going to help. But it is a fault of Reliance.

I asked whether this card can be exchanged with any other type of products. They told they will not do that. I have to bear the loss.

Can anybody please suggest what to do next? I never expected this thing from Reliance.

[Puneet 0]

Try contacting Chairman's Office - that's the last option of help for many people, maybe it will work for you too.

[Greens 21]

Only way is to contact chairman's office or local town office customer care head.

They might help to get your m oney back.

[vahuja 0]

Hi,

This is Arnab from Mumbai. Recently I have bought HP dv2002 pavilion laptop. I have one PCI slot and one Express Card slot in the laptop.

I contacted Reliance Customer Care. I want to use mobile internet. I told them that I have HP dv2002 pavilion laptop. Customer care told me that I can use Data card on My Laptop (Which was wrong). Customer Care never specified that I will not be able to use Data Card on My Laptop.

I placed a booking for Data Card through customer care. Customer care promised to send a representative. Representative came and collected check and documents. He also never told that ZTE card will not fit into My laptop. Verification is also done.

After Delivery, I found the card is not suitable for my laptop. I contacted Coutomer care several times. They refused to help. They told to visit near by reliance web world.

Reliance web world told they can't do any thing. I have already paid RS.4990 for the card. The card is use less for me. It is a huge loss. I haven't used the card. Webworld/ Customer care told nothing can be done in case of wrong sale. They told even if I escalate, nobody is going to help. But it is a fault of Reliance.

I asked whether this card can be exchanged with any other type of products. They told they will not do that. I have to bear the loss.

Can anybody please suggest what to do next? I never expected this thing from Reliance.

well if your are interested in selling your card ,i can buy for myself.

tell me ur selling price