maylsamy 0 Report post Posted December 27, 2006 Hi I was a happy user of 7135 since jan and had issues rectified thru support from rimweb, now my 7135 displayed fatal alert during address search and then went to reset !! After reset the startup screen becomes black and system is stuck with blackout!! I tried hard reset many a times but the result is black screen during startup !! SoS Gopal Mani 9344850930 Share this post Link to post Share on other sites
Arun 795 Report post Posted December 27, 2006 Just check this... connect the handset to the charger and power on, then switch on the handset... does it get switch on ? Share this post Link to post Share on other sites
ashoksoft 83 Report post Posted December 28, 2006 Step 1 : Install a backup tool, and use a memory card to backup everything thats on your mobile. Step 2 : Keep the LIGHT Button pressed and then press the reset button. Release the light button a few seconds later, and on confirmation if u wish to erase all data (EEPROM settings) press the UP button. Step 3 : Restore ur Address book, messages, todo. Step 4 : Reset the phone using the reset button wait for the phone to boot Reset the phone again Step 5 : Restore applications that u generally use. In my case the steps mentioned helped, u loose nothing in trying it out cheers ashok Share this post Link to post Share on other sites
maylsamy 0 Report post Posted December 29, 2006 Step 1 :Install a backup tool, and use a memory card to backup everything thats on your mobile. Step 2 : Keep the LIGHT Button pressed and then press the reset button. Release the light button a few seconds later, and on confirmation if u wish to erase all data (EEPROM settings) press the UP button. Step 3 : Restore ur Address book, messages, todo. Step 4 : Reset the phone using the reset button wait for the phone to boot Reset the phone again Step 5 : Restore applications that u generally use. In my case the steps mentioned helped, u loose nothing in trying it out cheers ashok Hi ashok, the system is not starting up. After few hours of charging the startup screen comes and then it becomes black and no further changes. The black screen remains like that !! Help Gopal Mani 9344850930 Share this post Link to post Share on other sites
ashoksoft 83 Report post Posted December 29, 2006 Try keeping the light button pressed for a few seconds ... It could be that u are using the Light Disable hack which switches off the back light ... if nothing else works ... I guess a Kyo ASC (with some knowledgable chaps can help ... ) or get da phone to da mumbai meet tommorrow cheers ashok Share this post Link to post Share on other sites