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saurabhvarma

Problem With R Connect Software On My Laptop

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hi there,

I have got this LG LSP-340E fixed wireless phone..i have got this data cable with the phone to connect to the internet. initially the proble was that data cable was having 9 pins in there.and it was not working with my laptop. later i bought a usb to serial converter..i installed the software for that ....called profilic technology..now whenever i try to run r connect software...and after 2-3 steps...when it says have u connected the phone...it says could't find the phone at com port..please check the data setting in the phone...i have already checked the setting of the phone..115200 bps...checked so many times the usb software...its working fine..still i m not able to figure out what is happening....can anyone help???

one more things...the data cable i have got its cheaper than the original reliance cable in 600 bucks...n i think reliance data cable costs around 1200....will there be any difference????

is there any setting i have to check....i would appriciate if anybody can help

thanks

Saurabh

09850038913

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Saurabh, the data cable you brought is a Serial Port data cable. Now you are connecting the serial cable to your USB port, with the help of a 'usb to serial converter', right ? I guess it must be having some conflict with the 'usb to serial converter'. I recommend you to buy a USB cable and try it. Local data cables will work fine, and I think it should be available for around Rs.350 only.

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saurubh,

i am also using the lg 340 phone with a serial cable which i bought from bazee for 150 bucks on my laptop. Basically you have to install the software from reliance which in addition to the dialling softwrae also installs the modem drivers for your phone. then rboot with the phone connected to the serial port,, go to dial up networking and choose a new connection with modem selection as 19200 bps standard modem which is actually your phone , user name and password is your phone no with std code incl the zero. number to be dialled is hash 777. please try and let me know. you can also use the r connect dialler if you want

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Hi I am also facing the same problem while connecting thru my laptop. Actually latest model laptop don't have a serial ports they come with usb ports. So one has to use these cables (Prolific) for making this usb to serial but this some how dosen't works with this R Connect thing.

Is there any cable available for LSP 340E which is for usb ? becoz reliance has usb cables but that is for the mobile phone not for 340E/250 models. If anyone can provide more info thanks in advance

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This post has been merged to this thread!! Saurabh, u can continue the conversation here! -- Chirag

Hi there,

Its me again....saurabh n having problem connecting LG 340E phone to my laptop. Reliance people gave me this cheap data cable (serial one) n i dont have 9 pins in my laptop...so i bought a serial to usb converter...i installed the driver for usb cable...profilic technology...and after connecting the phone to my computer...when i m runnning the software...at the stage where it says ..have u connected the phone..i m clicking on yes...after that it says...sorry could't find the phone at the available port...Guys..please help me out...what else I can try!!!...saala internet ke liye phone lia aur phone hi saala connect hoke nahi deta!!

i check the data setting on the phone...it does't work at all....i dunno what should i do....sometold told me that installed the dialer..run that reliance software...but yaar reliance software is not insttaling any modem in my phone...because everytime time it says that sorry could't find the connected phone...another one said try a usb cable...can anyone tell me what type to usb cable i should buy...is there any cable available also with usb itself..i mean without having those 9 pins!!!...yaaar dimag kharab ho chuka hai...sab try kar lia..madad karo yaaro...

Saurabh

9850038913 (Baramati)

Edited by Chirag

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here r some trble shootin steps - pretty basic stuff - but no harm in trying.

1. make sure yr laptop usb port is working ok: boot up laptop (i am assuming u r using XP). with xp on nd u logged in, connect yr reliance cable 2 phone, make sure phone is turned on, make sure the serial-usb connection is proper nd not loose, nd then plug in the usb cable into the usb port.

If all things r ok, yr XP should say "detected new hardware" after 2-4 secs.

If it does not, try some other usb device (like webcam)

If still XP does not detect any h/w - it could b a problem with yr usb port (try second usb port if u hve it)

also try - going into control panel - add/remove hardware - search for new hardware - check if it detects phone.

2. If XP detects other usb h/w but not yr reliance phone, there is a problem with the cable - go 2 a vendor nd get it verified that the serial to usb converter is ok - maybe the pins r nor compatible.

3. Another way to confirm that it is a problem with converter nd not phone/laptop, is to use a standard PC: make sure pc is turned off, turn phone on, plug in the cable into the pc's serial port nd turn pc on. the pc should detect the new h/w - if not - go to control panel - add/remove hardware and search for new hardware - if it detects, the problem is with yr cable - if not with phone - take to nearest webworld nd give them hell.

though the reliance phones r cool in connecting to net on the go - they r a massive pain when they start giving errors - sometime feel like throwing the phone at the idiotic guys in the web world - all stupid - don't know head or tail of what they r supposed to do.

cheers nd njoy

let me know if these steps help u

s_shr@indiatimes.com

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have you setup the Baud rate properly ?

--

To activate FWP LG LSP340E, press (Menu)->(2:Additional) ->(4:SIO Baud rate) and select 115, 200 bps.

To activate FWT LG LST250 DIAL' # # 7 # 0 * '

----

please post it here if you get it working with your laptop because i also have laptop with usb only but have never tried to connect with serial converter.

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have you setup the Baud rate properly ?

--

To activate FWP LG LSP340E, press (Menu)->(2:Additional) ->(4:SIO Baud rate) and select 115, 200 bps.

To activate FWT LG LST250 DIAL' # # 7 # 0 * '

----

please post it here if you get it working with your laptop because i also have laptop with usb only but have never tried to connect with serial converter.

7833[/snapback]

hi

Were you able to get Rconnect Working on your laptop. I had been trying to do so but in vian.In my case the Rconnect Dialer goes to "Not respondingState" .? The whole system freezez and I cannot proceed further. The only thing whihc I can do ,is plug out the cable from the USB port and then everything works fine

please let meknow

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