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pravi

Struggling With Rconnect Using Nokia 2112 On Vista

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Hi all,

I'm writing this query in dire straits...thus i'll greatly appreciate any light leading towards problem resolution. My problem backgrounder goes like this> I'm using HP tablet pc which came pre-loaded with Windows Vista. I'm trying to attach my Nokia 2112 to this tablet for rconnect. I've tried my luck with both DKU5 & CA42 data cables (alongwith respective cable drivers), CDMA1XRTT modem software and all versions of Nokia PC Suite (uptill latest release 683). Still it is giving inconsistent errors suh as port unavailable, modem hardware not detected, unable to connect etc. The existing rconnect dialer does not support Vista, so i tried adding another modem through control panel, but it doesn't identifies the data cable or any com ports.

It'd be great if anyone can prescribe the silver bullet solution for it, which combo should i use, in terms of connection cable drivers, Nokia PC suite & data cable. My earlier efforts to get it done through Nokia (who-) Cares centre & reliance webworld went futile & frustrating. So i'm relying on user community to help me out.

Thanks in advance!!!

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Hi all,

I'm writing this query in dire straits...thus i'll greatly appreciate any light leading towards problem resolution. My problem backgrounder goes like this> I'm using HP tablet pc which came pre-loaded with Windows Vista. I'm trying to attach my Nokia 2112 to this tablet for rconnect. I've tried my luck with both DKU5 & CA42 data cables (alongwith respective cable drivers), CDMA1XRTT modem software and all versions of Nokia PC Suite (uptill latest release 683). Still it is giving inconsistent errors suh as port unavailable, modem hardware not detected, unable to connect etc. The existing rconnect dialer does not support Vista, so i tried adding another modem through control panel, but it doesn't identifies the data cable or any com ports.

It'd be great if anyone can prescribe the silver bullet solution for it, which combo should i use, in terms of connection cable drivers, Nokia PC suite & data cable. My earlier efforts to get it done through Nokia (who-) Cares centre & reliance webworld went futile & frustrating. So i'm relying on user community to help me out.

Thanks in advance!!!

This is what Reliance Customer care has to say:

<<Dear Customer,

In response to your mail regarding inability to use Reliance Netconnect services, please note currently data cables are not supported by Windows Vista. It is expected to be made available at the earliest. However, Windows Vista supports Reliance ZTE, Huawei Data card and USB Modem.

Yours sincerely,

Sachin Potdar

Customer Care

Reliance Communications

>>

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hi, pravi..

i am having the same problem..

i got successfully installed the DKU5 data cable,

but the sftware for reliance 2112 is not supported..

u also have the same one???

plz do reply on saurabhgupta0527@gmail.com

hope tp get rid of it very soon.

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Thanks Sachin for the reply,

But i really fail to understand why reliance is taking such a huge amount of time in upgrading a tiny piece of software. MS has launched Vista around 7 months back in India, & still reliance could not respond with compatible dialler. This quantum delay is really pathetic n it obviously shows worst technological incompetency n poorest of poor planning. Just to quote sheer ignorance of your cust-care pp, they say that current version of Vista doesn't support USB data cable modems, so MS will soon be upgrading Vista to include USB data cable modems. You can see how dumbass they are, i think apart from language training, they badly need a dope of relevant technology also. And i've been hearing the same reply (it'll be available at the EARLIEST) since last 2 months. I think they should revisit the dictionary for the true meaning of EARLIEST.

Anyways this was just to vent out my frust with reliance, as i've got some other provider's broadband now, so i dont give it a damn when you upgrade...But to put across your points, Pls clarify n respond on my charges...

This is what Reliance Customer care has to say:

<<Dear Customer,

In response to your mail regarding inability to use Reliance Netconnect services, please note currently data cables are not supported by Windows Vista. It is expected to be made available at the earliest. However, Windows Vista supports Reliance ZTE, Huawei Data card and USB Modem.

Yours sincerely,

Sachin Potdar

Customer Care

Reliance Communications

>>

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